[ZBX-10627] Send Email via Office365 Created: 2016 Apr 05  Updated: 2017 May 30  Resolved: 2016 Apr 05

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Server (S)
Affects Version/s: 3.0.0, 3.0.1rc1, 3.0.1
Fix Version/s: None

Type: Incident report Priority: Critical
Reporter: Eduardo Wutzl da Silva Assignee: Unassigned
Resolution: Won't fix Votes: 0
Labels: smtp
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Debian Linux 8.3, Zabbix Server 3.0.1 (compiled)
Debian Linux 8.3, Zabbix Server 3.0.2rc1 (compiled)



 Description   

we are unable to send alert by SMTP options authenticated Zabbix.

ERR (zabbix_server.log)
Enable SSL/TLS

21:20160405:141624.972 SSL connect error: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
21:20160405:141625.174 SSL connect error: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
21:20160405:141655.311 SSL connect error: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
21:20160405:141655.468 SSL connect error: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
21:20160405:141725.626 SSL connect error: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
21:20160405:141725.773 SSL connect error: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
21:20160405:141856.404 Login denied: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
21:20160405:141856.944 Login denied: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol

Enable StartTLS

21:20160405:141927.273 Login denied: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
21:20160405:141927.858 Login denied: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
21:20160405:141928.456 Login denied: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
21:20160405:141929.045 Login denied: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
21:20160405:141959.308 Login denied: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
21:20160405:141959.354 Login denied: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
21:20160405:141959.397 Login denied: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol



 Comments   
Comment by Eduardo Wutzl da Silva [ 2016 Apr 05 ]

Sorry, I forgot some details

SMTP Server: smtp.office365.com
Port: 587

Tested Security Connection = None / StartTLS / SSL/TLS

Comment by Aleksandrs Saveljevs [ 2016 Apr 05 ]

These log messages do not necessarily indicate a bug in Zabbix: see http://stackoverflow.com/questions/15166950/unable-to-establish-ssl-connection-how-do-i-fix-my-ssl-cert . For troubleshooting and community support, refer to https://www.zabbix.org/wiki/Getting_help .

If investigation shows that the bug is on the Zabbix side, please reopen.

Comment by richlv [ 2017 May 02 ]

probably should be reopened & closed as a duplicate of ZBX-11042

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