[ZBX-11237] Trigger shows up in dashboard, but trigger condition not present Created: 2016 Sep 19 Updated: 2017 May 30 Resolved: 2016 Sep 20 |
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| Status: | Closed |
| Project: | ZABBIX BUGS AND ISSUES |
| Component/s: | Server (S) |
| Affects Version/s: | 3.2.0 |
| Fix Version/s: | None |
| Type: | Incident report | Priority: | Minor |
| Reporter: | Adrian Pinzari | Assignee: | Unassigned |
| Resolution: | Won't fix | Votes: | 0 |
| Labels: | triggers | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
CentOS Linux release 7.2.1511 (Core)/Apache 2.4.6-40/PHP 5.4.16-36 |
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| Attachments: |
2016-09-19 10_48_18-The King's University_ Dashboard.jpg
2016-09-19 10_55_04-The King's University_ History [refreshed every 30 sec.].jpg
2016-09-19 10_55_23-The King's University_ Configuration of triggers.jpg
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| Description |
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We have created multiple ICMP templates with different check times after we upgraded to 3.2. One of the hosts shows the trigger state as problem for the icmp ping loss item, however if we check latest data and problem history - there is no issue (see screenshots attached) |
| Comments |
| Comment by richlv [ 2016 Sep 19 ] |
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from the screenshots, there does not seem to be an indication of a bug yet - we don't see filter settings etc. |
| Comment by Adrian Pinzari [ 2016 Sep 19 ] |
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Thank you. We will open the discussion on the forum. I'm not sure what filters you're referring to though. The Ping loss is too high on Exchange CAS Array is being shown as a problem state (Warning). Even though the trigger configuration (backed up by the graph) does indicate that the value is not near the trigger condition. This has started after the 3.2 update without any similar issues for the last 2 years we've been running Zabbix. |
| Comment by Adrian Pinzari [ 2016 Sep 19 ] |
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I guess issue can be closed for now. We un-linked the template and cleared all items and re-linked it. It may not have liked being linked with a template that had the same item keys. I'm not 100% sure. |