[ZBX-12020] agent crash, solaris, signal:11(SIGSEGV),reason:1 Created: 2017 Apr 05  Updated: 2017 Oct 23  Resolved: 2017 Oct 23

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Agent (G)
Affects Version/s: None
Fix Version/s: None

Type: Incident report Priority: Critical
Reporter: Vladimir Povetkin Assignee: Unassigned
Resolution: Incomplete Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

SunOS sap-product01 5.10 Generic_127127-11 sun4u sparc SUNW,SPARC-Enterprise
Zabbix 3.2.0 (revision 62447).


 Description   

Zabbix agent crashs one time per two days with following errors

18115:20170314:171236.952 One child process died (PID:18119,exitcode/signal:11). Exiting ...
18115:20170314:171236.983 Zabbix Agent stopped. Zabbix 3.2.0 (revision 62447).
18121:20170314:172606.470 Starting Zabbix Agent [sap-product01]. Zabbix 3.2.0 (revision 62447).
18121:20170314:172606.470 **** Enabled features ****
18121:20170314:172606.470 IPv6 support: NO
18121:20170314:172606.470 TLS support: NO
18121:20170314:172606.470 **************************
18121:20170314:172606.470 using configuration file: /etc/zabbix/zabbix_agentd.conf
18121:20170314:172606.470 agent #0 started [main process]
18122:20170314:172606.472 agent #1 started [collector]
18123:20170314:172606.472 agent #2 started listener #1
18124:20170314:172606.472 agent #3 started listener #2
18125:20170314:172606.473 agent #4 started listener #3
18127:20170314:172606.474 agent #5 started active checks #1
18124:20170316:174035.151 Got signal [signal:11(SIGSEGV),reason:1,refaddr:ffffffff7ffeb760]. Crashing ...
18124:20170316:174035.155 ====== Fatal information: ======
18124:20170316:174035.155 program counter not available for this architecture
18124:20170316:174035.155 === Registers: ===
18124:20170316:174035.155 register dump not available for this architecture
18124:20170316:174035.155 === Backtrace: ===
18124:20170316:174035.155 backtrace not available for this platform
18124:20170316:174035.155 === Memory map: ===
18124:20170316:174035.155 memory map not available for this platform
18124:20170316:174035.155 ================================
18121:20170316:174035.171 One child process died (PID:18124,exitcode/signal:1). Exiting ...
18121:20170316:174035.174 Zabbix Agent stopped. Zabbix 3.2.0 (revision 62447)

 Comments   
Comment by Glebs Ivanovskis (Inactive) [ 2017 Apr 06 ]

Can you please provide any information on how to reproduce the crash?

Comment by Vladimir Povetkin [ 2017 Apr 06 ]

Glebs, what information can I provide, or what configuration, actions can I perform to identify root cause of the problem?
I use prebuild agent v3.2.0 for Solaris from zabbix.com
Solaris version is SunOS 5.10 Generic_127127-11 sun4u sparc
Only standart Template OS Solaris linked to that host, without any UserParameters in agent config.

Can you advice some actions for problem troubleshooting?

Comment by Glebs Ivanovskis (Inactive) [ 2017 Apr 06 ]

Could you set DebugLevel=4, reproduce the crash and attach the full log of the agent from it starting to crashing?

Comment by Rostislav Palivoda (Inactive) [ 2017 Oct 23 ]

Closing issue as no response for a long time. Reopen if it's stil actual for you.

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