[ZBX-13004] Zabbix service error 1053 Created: 2017 Nov 09  Updated: 2024 Apr 10  Resolved: 2017 Dec 01

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Agent (G)
Affects Version/s: 3.2.10rc1
Fix Version/s: 4.0 (plan)

Type: Documentation task Priority: Major
Reporter: Malintha Mihiraj Assignee: Martins Valkovskis
Resolution: Fixed Votes: 0
Labels: agent
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Windows 7 64 bit,
HP z400 workstation

Attachments: JPEG File Zabbix.jpg    
Team: Team C
Sprint: Sprint 21, Sprint 22
Story Points: 0.25

 Description   

Cannot start zabbix service on windows 7 .getting "Error 1053: The service did not respond to the start or control request in a timely fashion"

How can i fix this,
Already tried with 3 computers.but getting same error message.

 Comments   
Comment by Vladislavs Sokurenko [ 2017 Nov 09 ]

Pleas run binary directly from command line and it will log the reason of failure

Comment by Ingus Vilnis [ 2017 Nov 09 ]

Here is how Zabbix agent should be installed on Windows.
https://www.zabbix.com/documentation/3.4/manual/appendix/install/windows_agent#installing_agent_as_windows_service

Make sure you run CMD with administrator privileges.

Comment by Oleg Ivanivskyi [ 2017 Nov 10 ]

Malintha, Zabbix agent misconfiguration is the possible root cause. For example, you will see this error if you will comment out Server parameter in zabbix_agentd.conf. Would you mind checking this parameter? Uncomment it and try to start the agent.

Comment by Oleg Ivanivskyi [ 2017 Nov 10 ]

It would be great to update Zabbix documentation (https://www.zabbix.com/documentation/3.4/manual/appendix/config/zabbix_agentd_win) and replace

Parameter Mandatory
Server no

with

Parameter Mandatory
Server yes, if StartAgents is not 0, otherwise no

martins-v Done.

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