[ZBX-13009] Availability report shows incorrect SLA Created: 2017 Nov 09 Updated: 2024 Apr 10 Resolved: 2018 Nov 15 |
|
| Status: | Closed |
| Project: | ZABBIX BUGS AND ISSUES |
| Component/s: | Frontend (F) |
| Affects Version/s: | 3.2.9 |
| Fix Version/s: | 3.0.24rc1, 4.0.2rc1, 4.2.0alpha1, 4.2 (plan) |
| Type: | Problem report | Priority: | Major |
| Reporter: | aleksandr.pylkov | Assignee: | Gregory Chalenko |
| Resolution: | Fixed | Votes: | 1 |
| Labels: | availabilityreport | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Attachments: |
avReport.jpg
avReport2.jpg
avReport2017.jpg
problems.jpg
trigger.jpg
|
| Team: | Team D |
| Team: |  Team D |
| Sprint: | Sprint 24, Sprint 25, Sprint 26, Sprint 27, Sprint 28, Sprint 29, Sprint 30, Sprint 31, Sprint 32, Sprint 33, Sprint 34, Sprint 35, Sprint 36, Sprint 37, Sprint 38, Sprint 39, Sprint 40, Sprint 41, Sprint 42, Sprint 43, Sprint 44, Sprint 45, Sprint 46, Nov 2018 |
| Story Points: | 1 |
| Description |
|
We are monitoring our service by response code 200. In October we have an outage for ~ 2 mins. But availability montly report shows that we have SLA ~ 95%. It is incorrect. |
| Comments |
| Comment by Vladislavs Sokurenko [ 2017 Nov 09 ] |
|
Maybe there were other triggers that affected SLA calculation, do you have a tree structure ? Are many triggers used for it ? |
| Comment by aleksandr.pylkov [ 2017 Nov 09 ] |
|
Vso we have just one trigger. See screenshot trigger.jpg |
| Comment by Vladislavs Sokurenko [ 2017 Nov 09 ] |
|
I am sorry, is it just availability report page that shows incorrect ? Other pages work as expected ? For example what does monitoring->itservices show ? |
| Comment by aleksandr.pylkov [ 2017 Nov 09 ] |
|
Vso we do not use IT services (and we do not calculate SLA there). |
| Comment by Gregory Chalenko [ 2018 Jan 02 ] |
|
(1) No translation strings changes. iivs CLOSED |
| Comment by Gregory Chalenko [ 2018 Nov 14 ] |
|
Fixed in:
|
