[ZBX-13013] Zabbix server error report Created: 2017 Nov 10  Updated: 2024 Apr 10  Resolved: 2017 Dec 08

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Server (S)
Affects Version/s: 3.4.3, 3.4.4
Fix Version/s: None

Type: Problem report Priority: Trivial
Reporter: Igor Sharafanov Assignee: Unassigned
Resolution: Cannot Reproduce Votes: 0
Labels: items, lld
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: Text File error.log     File error2.gzip    
Team: Team C
Sprint: Sprint 21, Sprint 22

 Description   

Zabbix server started to report errors recently.

zabbix_server [30517]: ERROR [file:lld_item.c,line:716] Something impossible has just happened.
zabbix_server [30517]: ERROR [file:lld_item.c,line:716] Something impossible has just happened.
zabbix_server [30517]: ERROR [file:lld_item.c,line:716] Something impossible has just happened.

Can't say what exactly led to this issue.
How can i check what data produces this errors?
I am tried to increase log level, but there is too much output in one sec, can't find anything related to this error.
Zabbix sever still working fine, just want to get rid of this issue.



 Comments   
Comment by Glebs Ivanovskis (Inactive) [ 2017 Nov 10 ]

You can increase log level specifically for PID 30517 or for all processes of its type using -R log_level_increase.

Comment by Glebs Ivanovskis (Inactive) [ 2017 Nov 10 ]

According to the code this message is printed when quiry like

select ip.itemid from item_discovery id join item_preproc ip on id.itemid=ip.itemid where id.parent_itemid=...;

returns itemid which is not present in the result of query like

select id.itemid from item_discovery id join items i on id.itemid=i.itemid where id.parent_itemid=...;

with the same parent_itemid, obviously.

Comment by Igor Sharafanov [ 2017 Nov 13 ]

If i will find these

itemid's

in

item_preproc

table, is it save to delete them?

Comment by Sergejs Paskevics [ 2017 Nov 13 ]

Please, send log file with DebugLevel=4, that to see the whole scenario of actions.

Comment by Igor Sharafanov [ 2017 Nov 14 ]

10000 lines from log file with error ocured
log file size 1GB in 14 minutes. it's only cut. i can add top lines or bottom if needed.

Comment by Sergejs Paskevics [ 2017 Nov 15 ]

More data is necessary from log. Please, grep log file by PID

zabbix_server [30517]: ERROR [file:lld_item.c,line:716] Something impossible has just happened.

for example:

/tmp/zabbix_server.log | grep "30517"
Comment by Igor Sharafanov [ 2017 Nov 15 ]

Here is log file greped by pid with error

Comment by Igor Sharafanov [ 2017 Nov 28 ]

my guess, this problem occurs when LLD Rule filter changed and unnecessary items/triggers deleted (manualy or by server), becouse when i'm managed some LLD Rule filters and items were deleted by server more errors began to appear.

Comment by Sergejs Paskevics [ 2017 Dec 08 ]

We can't reproduce this problem, reopen this issue if the problem is repeated with the latest changes.

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