[ZBX-13201] zabbix agent not installed on windows 2012 R2 Created: 2017 Dec 14  Updated: 2017 Dec 19  Resolved: 2017 Dec 19

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Incident report Priority: Major
Reporter: Parimala Shaileshwar Assignee: Unassigned
Resolution: Commercial support required Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: Microsoft Word Configuration_file.docx     PNG File Screen Shot 2017-12-14 at 3.58.54 PM.png     PNG File Screen Shot 2017-12-15 at 12.13.10 PM.png     PNG File Screenshot from 2017-12-18 08-41-04.png    

 Description   

Steps to reproduce:

  1. Changes in configuration...
  2. Navigate to screen title...
  3. Click on screen element...
  4. ...

Result:
See screenshot...
See log file...
See memory dump...
Expected:
See screenshot...
See attached patch file...

I have a EC2 instance xyz (windows 2012R2) which is not added in domain. I have a zabbix server locally on AWS. I am not able to start the zabbix. I have attached a screenshot of the error message. Updated configuration file with server IP and hostname etc properly.



 Comments   
Comment by Olegs Vasiljevs (Inactive) [ 2017 Dec 15 ]

Hello Parimala!

Please describe the steps taken during installation. Please attach Zabbix agent configuration file and log.

Have you tried to launch an agent from command line?

Regards,
Oleg

Comment by Parimala Shaileshwar [ 2017 Dec 15 ]

I have attached here configuration file. I have put server IP as X.X.X.X in this file.

Comment by Parimala Shaileshwar [ 2017 Dec 15 ]

Attached screenshot of log file in event viewer. I do not have logs other than this.

Comment by Kaspars Mednis [ 2017 Dec 18 ]

Hello Parimala,

please go to services -> zabbix service properties and check zabbix configuration file location. Does this config file exist in specified location ?
(scrrenshot attached with example)

regards,
Kaspars

Comment by Parimala Shaileshwar [ 2017 Dec 19 ]

I have installed zabbix agent successfully. I can start the service now. But I can't see this host on Zabbix GUI. What would be the problem? I have log file generated now.

4040:20171219:042602.747 Starting Zabbix Agent [onpsql]. Zabbix 3.2.0 (revision 62444).
4040:20171219:042602.747 **** Enabled features ****
4040:20171219:042602.747 IPv6 support: YES
4040:20171219:042602.747 TLS support: NO
4040:20171219:042602.747 **************************
4040:20171219:042602.747 using configuration file: C:\zabbix_agents\conf\zabbix_agentd.win.conf
4040:20171219:042602.747 agent #0 started [main process]
2740:20171219:042602.747 agent #1 started [collector]
3348:20171219:042602.747 agent #2 started listener #1
3608:20171219:042602.747 agent #3 started listener #2
3324:20171219:042602.747 agent #4 started listener #3
3520:20171219:042602.747 agent #5 started active checks #1
2952:20171219:042857.463 Zabbix Agent stopped. Zabbix 3.2.0 (revision 62444).
3372:20171219:042857.775 Starting Zabbix Agent [onpsql]. Zabbix 3.2.0 (revision 62444).
3372:20171219:042857.775 **** Enabled features ****
3372:20171219:042857.775 IPv6 support: YES
3372:20171219:042857.775 TLS support: NO
3372:20171219:042857.775 **************************
3372:20171219:042857.775 using configuration file: C:\zabbix_agents\conf\zabbix_agentd.win.conf
3372:20171219:042857.775 agent #0 started [main process]
2832:20171219:042857.775 agent #1 started [collector]
2200:20171219:042857.775 agent #2 started listener #1
3464:20171219:042857.775 agent #5 started active checks #1
3208:20171219:042857.775 agent #3 started listener #2
3888:20171219:042857.775 agent #4 started listener #3
3464:20171219:042857.838 no active checks on server [X.X.X.X:10051]: host [onpsql] not found
3464:20171219:043057.727 no active checks on server [X.X.X.X:10051]: host [onpsql] not found
3456:20171219:044156.310 Zabbix Agent stopped. Zabbix 3.2.0 (revision 62444).
2672:20171219:044156.623 Starting Zabbix Agent [onpsql]. Zabbix 3.2.0 (revision 62444).
2672:20171219:044156.623 **** Enabled features ****
2672:20171219:044156.623 IPv6 support: YES
2672:20171219:044156.623 TLS support: NO
2672:20171219:044156.623 **************************
2672:20171219:044156.623 using configuration file: C:\zabbix_agents\conf\zabbix_agentd.win.conf
2672:20171219:044156.623 agent #0 started [main process]
2164:20171219:044156.623 agent #1 started [collector]
3768:20171219:044156.623 agent #2 started listener #1
2744:20171219:044156.623 agent #3 started listener #2
3560:20171219:044156.623 agent #5 started active checks #1
3548:20171219:044156.623 agent #4 started listener #3

Comment by Olegs Vasiljevs (Inactive) [ 2017 Dec 19 ]

Hello Parimala!

You need to configure a host as per the instructions: https://www.zabbix.com/documentation/3.2/manual/config/hosts/host
Please note this project is for bug reporting, refer to the following article on the ways of receiving support: http://zabbix.org/wiki/Getting_help

Closing the issue.

Regards,
Oleg

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