[ZBX-13477] Proxy Crash VMware Collector Created: 2018 Feb 15 Updated: 2018 Feb 16 Resolved: 2018 Feb 15 |
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| Status: | Closed |
| Project: | ZABBIX BUGS AND ISSUES |
| Component/s: | Proxy (P), Server (S) |
| Affects Version/s: | 3.4.6 |
| Fix Version/s: | None |
| Type: | Incident report | Priority: | Minor |
| Reporter: | AndrwSmmr | Assignee: | Unassigned |
| Resolution: | Duplicate | Votes: | 0 |
| Labels: | crash, proxy, server, vmware | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Attachments: |
proxy_crash_vmware
zabbix-crash.tar
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| Issue Links: |
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| Description |
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My VMware Proxy crashes regularly because of the VMware Collector. I would really appreciate any help: 19359:20180215:115611.533 === Backtrace: === 19359:20180215:115611.534 14: /usr/sbin/zabbix_proxy: vmware collector #2 [updated 0, removed 0 VMware services in 0.000005 sec, querying VMware services](zbx_log_fatal_info+0x176) [0x5644a912ff72] 19359:20180215:115611.534 13: /usr/sbin/zabbix_proxy: vmware collector #2 [updated 0, removed 0 VMware services in 0.000005 sec, querying VMware services](+0xd5401) [0x5644a9130401] 19359:20180215:115611.534 12: /lib/x86_64-linux-gnu/libpthread.so.0(+0x11390) [0x7f492488f390] 19359:20180215:115611.534 11: /lib/x86_64-linux-gnu/libc.so.6(cfree+0x22) [0x7f4921a05512] 19359:20180215:115611.534 10: /usr/sbin/zabbix_proxy: vmware collector #2 [updated 0, removed 0 VMware services in 0.000005 sec, querying VMware services](zbx_strdup2+0x32) [0x5644a9142853] 19359:20180215:115611.534 9: /usr/sbin/zabbix_proxy: vmware collector #2 [updated 0, removed 0 VMware services in 0.000005 sec, querying VMware services](+0x6e48d) [0x5644a90c948d] 19359:20180215:115611.534 8: /usr/sbin/zabbix_proxy: vmware collector #2 [updated 0, removed 0 VMware services in 0.000005 sec, querying VMware services](+0x713ca) [0x5644a90cc3ca] 19359:20180215:115611.534 7: /usr/sbin/zabbix_proxy: vmware collector #2 [updated 0, removed 0 VMware services in 0.000005 sec, querying VMware services](+0x73677) [0x5644a90ce677] 19359:20180215:115611.534 6: /usr/sbin/zabbix_proxy: vmware collector #2 [updated 0, removed 0 VMware services in 0.000005 sec, querying VMware services](vmware_thread+0x303) [0x5644a90d0548] 19359:20180215:115611.534 5: /usr/sbin/zabbix_proxy: vmware collector #2 [updated 0, removed 0 VMware services in 0.000005 sec, querying VMware services](zbx_thread_start+0x37) [0x5644a914063c] 19359:20180215:115611.534 4: /usr/sbin/zabbix_proxy: vmware collector #2 [updated 0, removed 0 VMware services in 0.000005 sec, querying VMware services](MAIN_ZABBIX_ENTRY+0xb34) [0x5644a908ecc7] 19359:20180215:115611.534 3: /usr/sbin/zabbix_proxy: vmware collector #2 [updated 0, removed 0 VMware services in 0.000005 sec, querying VMware services](daemon_start+0x31f) [0x5644a912f5ca] 19359:20180215:115611.534 2: /usr/sbin/zabbix_proxy: vmware collector #2 [updated 0, removed 0 VMware services in 0.000005 sec, querying VMware services](main+0x305) [0x5644a908e17d] 19359:20180215:115611.534 1: /lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xf0) [0x7f49219a1830] 19359:20180215:115611.534 0: /usr/sbin/zabbix_proxy: vmware collector #2 [updated 0, removed 0 VMware services in 0.000005 sec, querying VMware services](_start+0x29) [0x5644a908c8e9] I attached the full crash log. Thanks! |
| Comments |
| Comment by AndrwSmmr [ 2018 Feb 15 ] |
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Proxy is running on Ubuntu 16.04.3 LTS 4.4.0-112-generic #135 |
| Comment by Vladislavs Sokurenko [ 2018 Feb 15 ] |
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Looks like a duplicate of Could you please increase log level of vmware collectors and attach log ?
zabbix_proxy -R log_level_increase='vmware collector'
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| Comment by AndrwSmmr [ 2018 Feb 15 ] |
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Log with increased log level. Thank you! |
| Comment by Vladislavs Sokurenko [ 2018 Feb 15 ] |
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For some reason log level is only increase of one process of vmware collectors, can you please try again and make sure that all processes have started when you increase log level ? |
| Comment by Glebs Ivanovskis (Inactive) [ 2018 Feb 15 ] |
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Thank you for the log file! 29598:20180215:145103.065 In vmware_service_get_hv_list() 29598:20180215:145133.068 Got signal [signal:11(SIGSEGV),reason:1,refaddr:0x10000001c]. Crashing ... This is definitely a Duplicate of Update to 3.4.7rc2, recompile Zabbix with the patch attached to |
| Comment by AndrwSmmr [ 2018 Feb 16 ] |
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I doubled the timeout from 30 -> 60 seems stable now. Thank you very much for your quick help! |
