[ZBX-13700] Zabbix server crashed after trying to send an email notification Created: 2018 Apr 05  Updated: 2018 Apr 06  Resolved: 2018 Apr 05

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Server (S)
Affects Version/s: 3.4.8
Fix Version/s: None

Type: Incident report Priority: Minor
Reporter: Vladimir Zhelanov Assignee: Unassigned
Resolution: Duplicate Votes: 0
Labels: actions, crash, email, media
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

CentOS 7.4.1708, kernel 3.10.0-693.21.1. VM on VMware ESXi 5.0.0, 3982828. DB - mariadb

Attachments: File zabbix_server-zbx-13700.objdump.gz     Text File zabbix_server_crash.log    
Issue Links:
Duplicate
duplicates ZBX-10461 Zabbix (alerter process) crash on Cen... Closed

 Description   

Steps to reproduce:

  1. Configure media type 'Email'
  2. Configure media (email) for user N
  3. Configure action with event source 'Triggers' to report problems to user N
  4. Enable media type, user and action

Result:

  1. Zabbix server crash, see log file
  2. I can't start zabbix server anymore - it's crashing on the start

Expected:
Server normally send email to the user without crash of itself

 Comments   
Comment by Dmitrijs Lamberts [ 2018 Apr 05 ]

Hello Vladimir,

Could you please increase the debug level to 4 in /etc/zabbix/zabbix_server.conf
Start Zabbix server till crash and then attach new log file.

Comment by dimir [ 2018 Apr 05 ]

And please attach the whole log file, it is also useful to see what is happening before the crash. In addition, after crash, generate the objdump file with command:

objdump -DSswx /usr/sbin/zabbix_server | gzip -c > /tmp/zabbix_server-zbx-13700.objdump.gz

And attach that file here.

Comment by Vladimir Zhelanov [ 2018 Apr 05 ]

Objdump attached

Comment by Vladimir Zhelanov [ 2018 Apr 05 ]

May be related to ZBX-10291, ZBX-10417

Comment by Glebs Ivanovskis (Inactive) [ 2018 Apr 05 ]

Closing as Duplicate of ZBX-10461.

Comment by Vladimir Zhelanov [ 2018 Apr 06 ]

I've updated libcurl to 7.59.0-3.0 - it fixed the problem

Comment by Glebs Ivanovskis (Inactive) [ 2018 Apr 06 ]

Great! Nice to hear that!

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