[ZBX-14490] Not able to clone template in zabbix 3.4.9 Created: 2018 Jun 17  Updated: 2018 Jun 25  Resolved: 2018 Jun 25

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Frontend (F)
Affects Version/s: 3.4.9
Fix Version/s: None

Type: Incident report Priority: Major
Reporter: Sudha K Assignee: Unassigned
Resolution: Won't fix Votes: 0
Labels: clone, templates
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Production


Attachments: JPEG File after-adding-template-getting-grey-screen.JPG     HTML File error_log-20180611    
Issue Links:
Sub-task
part of ZBX-13531 Cannot full clone a host due to graph... READY TO DEVELOP

 Description   

Steps to reproduce:

  1. We have select one template and select full clone.
  2. We gave new name to template.
  3. Then click on ADD button.
  4. After it turns into grey page. Not showing template created message on screen.
  5. It will not create template.

 



 Comments   
Comment by Alexey Pustovalov [ 2018 Jun 17 ]

Please attach web-server error log file to the issue.

Comment by Sudha K [ 2018 Jun 20 ]

Hello,

We are not able to clone template_linux which contains os related items. Also we have attached error log file.

 

Comment by Alexey Pustovalov [ 2018 Jun 20 ]

Please try to increase memory_limit PHP variable also make sure that you have disable "Debug mode" for your user. Actually the log file contains many wide-time errors, so it is difficult to find exact error when you clone template.

Comment by Sudha K [ 2018 Jun 20 ]

Thanks !!

Can you give us the path where memory_limit parameter for php variable is available.

Debug mode is already disable for my id.

Please suggest.

Comment by Aigars Kadikis [ 2018 Jun 25 ]

Hi, Susha K!

On CentOS 7 using default installation you can alter memory_limit in

/etc/httpd/conf.d/zabbix.conf

After that please restart the web server

systemctl restart httpd

Best Regards,
Aigars

Comment by Sudha K [ 2018 Jun 25 ]

Hello ,

 

Thanks a lot !!..

It worked

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