[ZBX-14542] Cannot use database "zabbix': its "users" table is empty _is this the Zabbix proxy database?) Created: 2018 Jun 30  Updated: 2018 Sep 25  Resolved: 2018 Sep 25

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: None
Affects Version/s: 3.4.11
Fix Version/s: None

Type: Incident report Priority: Minor
Reporter: Danny G Assignee: Unassigned
Resolution: Won't fix Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Ubuntu 16.04



 Description   

Followed the documentation for Ubuntu 16.04 Install Zabbix from Package

 

Was able to get into the frontend  (http://___my__ip/zabbix/)

Then under DB configuration I get 
Cannot connect to the database.Details * Unable to select configuration.
 ** 

Logs under /var/log/zabbix/zabbix_server.conf 

2426:20180629:213009.110 Starting Zabbix Server. Zabbix 3.4.11 (revision 82160).
  *2426:20180629:213009.110 ****** Enabled features *******
  2426:20180629:213009.110 SNMP monitoring:           YES
  2426:20180629:213009.110 IPMI monitoring:           YES
  2426:20180629:213009.110 Web monitoring:            YES
  2426:20180629:213009.110 VMware monitoring:         YES
  2426:20180629:213009.110 SMTP authentication:       YES
  2426:20180629:213009.110 Jabber notifications:      YES
  2426:20180629:213009.110 Ez Texting notifications:  YES
  2426:20180629:213009.110 ODBC:                      YES
  2426:20180629:213009.110 SSH2 support:              YES
  2426:20180629:213009.110 IPv6 support:              YES
  2426:20180629:213009.110 TLS support:               YES
  *2426:20180629:213009.110 *******************************
  2426:20180629:213009.110 using configuration file: /etc/zabbix/zabbix_server.conf
  2426:20180629:213009.114 cannot use database "zabbix": its "users" table is empty (is this the Zabbix proxy database?)

 

 

Hit a wall here, and don't know what to do next, any ideas? Thanks**

 



 Comments   
Comment by Elina Kuzyutkina (Inactive) [ 2018 Jul 02 ]

Hello, Denny

Do you followed this documentation https://www.zabbix.com/documentation/3.4/manual/installation/install_from_packages/debian_ubuntu?

When you performed the scheme import, you use create.sql.gz or schema.sql.gz? The last is used by proxy.

If it was the first istallation of zabbix server you can recreate database and import data using create.sql.gz.

This project is for bug reports only.
See please http://zabbix.org/wiki/Getting_help to get community support.

 

Regards,

Elina 

Comment by Aigars Kadikis [ 2018 Sep 25 ]

Closing this ticket due to lack of activity.

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