[ZBX-15292] Zabbix-server not running after restart Created: 2018 Dec 09  Updated: 2018 Dec 15  Resolved: 2018 Dec 09

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Incident report Priority: Critical
Reporter: Hamid Gholami Assignee: Unassigned
Resolution: Duplicate Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: Text File zabbix_server.log    
Issue Links:
Duplicate
duplicates ZBX-10461 Zabbix (alerter process) crash on Cen... Closed

 Description   

I had experienced regarding zabbix4.0.2 and zabbix4.0.2rc1. Unfortunately  both of them after installation (through source package) and after first restart or server rebooting don't work with following Error in log.
zabbix-server status is "Active (exited)":

  7610:20181207:195302.027 ffffffffff600000-ffffffffff601000 r-xp 00000000 00:00 0                  [vsyscall]
  7610:20181207:195302.027 ================================
  7610:20181207:195302.027 Please consider attaching a disassembly listing to your bug report.
  7610:20181207:195302.028 This listing can be produced with, e.g., objdump -DSswx zabbix_server.
  7610:20181207:195302.028 ================================
  7603:20181207:195302.032 One child process died (PID:7610,exitcode/signal:1). Exiting ...
zabbix_server [7603]: Error waiting for process with PID 7610: [10] No child processes
  7603:20181207:195302.055 syncing history data...
  7603:20181207:195302.055 syncing history data done
  7603:20181207:195302.055 syncing trend data...
  7603:20181207:195302.055 syncing trend data done
  7603:20181207:195302.055 Zabbix Server stopped. Zabbix 4.0.2rc1 (revision 87102).

 what should I do?

httpd : Apache/2.4.6

MariaDB : mysql Ver 15.1 Distrib 5.5.60-MariaDB, for Linux (x86_64) using readline 5.1

 Comments   
Comment by Vladislavs Sokurenko [ 2018 Dec 09 ]

Could you please be so kind and provide full log, that would really help, thanks !

Comment by Hamid Gholami [ 2018 Dec 09 ]

of course.

Comment by Vladislavs Sokurenko [ 2018 Dec 09 ]

Backtrace

10038:20181207:210344.936 === Backtrace: ===
 10038:20181207:210344.938 20: /usr/local/sbin/zabbix_server: alerter #3 started(zbx_backtrace+0x2b) [0x49fffb]
 10038:20181207:210344.938 19: /usr/local/sbin/zabbix_server: alerter #3 started(zbx_log_fatal_info+0x155) [0x4a0215]
 10038:20181207:210344.939 18: /usr/local/sbin/zabbix_server: alerter #3 started() [0x4a03d6]
 10038:20181207:210344.939 17: /lib64/libpthread.so.0(+0xf5d0) [0x7f283b1aa5d0]
 10038:20181207:210344.939 16: /lib64/libnss3.so(PK11_DigestOp+0x1f) [0x7f2834e3280f]
 10038:20181207:210344.939 15: /lib64/libcurl.so.4(+0x43dfa) [0x7f283857fdfa]
 10038:20181207:210344.939 14: /lib64/libcurl.so.4(+0x4fca9) [0x7f283858bca9]
 10038:20181207:210344.939 13: /lib64/libcurl.so.4(+0x49c38) [0x7f2838585c38]
 10038:20181207:210344.939 12: /lib64/libcurl.so.4(+0x4897e) [0x7f283858497e]
 10038:20181207:210344.940 11: /lib64/libcurl.so.4(+0x334d8) [0x7f283856f4d8]
 10038:20181207:210344.940 10: /lib64/libcurl.so.4(curl_multi_perform+0xd1) [0x7f28385703b1]
 10038:20181207:210344.940 9: /lib64/libcurl.so.4(curl_easy_perform+0xf3) [0x7f2838567623]
 10038:20181207:210344.940 8: /usr/local/sbin/zabbix_server: alerter #3 started() [0x4ab607]
 10038:20181207:210344.940 7: /usr/local/sbin/zabbix_server: alerter #3 started(send_email+0x18b) [0x4ab91b]
 10038:20181207:210344.940 6: /usr/local/sbin/zabbix_server: alerter #3 started(alerter_thread+0x56c) [0x424afc]
 10038:20181207:210344.940 5: /usr/local/sbin/zabbix_server: alerter #3 started(zbx_thread_start+0x3e) [0x4a901e]
 10038:20181207:210344.940 4: /usr/local/sbin/zabbix_server: alerter #3 started(MAIN_ZABBIX_ENTRY+0x73b) [0x42441b]
 10038:20181207:210344.941 3: /usr/local/sbin/zabbix_server: alerter #3 started(daemon_start+0x1a5) [0x49fb15]
 10038:20181207:210344.941 2: /usr/local/sbin/zabbix_server: alerter #3 started(main+0x338) [0x423528]
 10038:20181207:210344.941 1: /lib64/libc.so.6(__libc_start_main+0xf5) [0x7f2837d163d5]
 10038:20181207:210344.941 0: /usr/local/sbin/zabbix_server: alerter #3 started() [0x423852]
Comment by Vladislavs Sokurenko [ 2018 Dec 09 ]

Thank you for your report, closing as duplicate of ZBX-10461

Comment by Hamid Gholami [ 2018 Dec 09 ]

Thank you for your cooperation but for remove libcurl packages need to remove many packages,so It's almost impossible. 

As a result it can be said installation zabbix4.0.2 and zabbix 4.0.2rc1 on CentOS7 is impossible.

Comment by Vladislavs Sokurenko [ 2018 Dec 09 ]

If you install though source code then you can also try to compliling libcurl with openssl if that’s an option
Please do curl --version

Comment by Hamid Gholami [ 2018 Dec 15 ]

Hi dear, vso 

It is curl version: "curl 7.29.0 (x86_64-redhat-linux-gnu) libcurl/7.29.0 NSS/3.36 zlib/1.2.7 libidn/1.28 libssh2/1.4.3
Protocols: dict file ftp ftps gopher http https imap imaps ldap ldaps pop3 pop3s rtsp scp sftp smtp smtps telnet tftp
Features: AsynchDNS GSS-Negotiate IDN IPv6 Largefile NTLM NTLM_WB SSL libz unix-sockets"

Also I compile with openssl / Guntls and both of them failed with same error in log.

 

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