[ZBX-15429] Email alerts are failed in zabbix with error message "Failure when receiving data from the peer: response reading failed" Created: 2019 Jan 09  Updated: 2019 Apr 04  Resolved: 2019 Jan 14

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Server (S)
Affects Version/s: 3.0.24
Fix Version/s: None

Type: Incident report Priority: Trivial
Reporter: Hemanth Kumar Assignee: Arturs Lontons
Resolution: Duplicate Votes: 0
Labels: triggers
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Production

Attachments: PNG File email_snap1.PNG    
Issue Links:
Duplicate
duplicates ZBXNEXT-2979 Log in to Zabbix using OAUTH LOGIN Open

 Description   

Steps to reproduce:

  1. Configure SMTP details under action tab
  2. Navigate to screen Configuration>Actions and select create action. 
  3. Add conditions in action tab and in operations tab add step details as send message and send only to the email action configured for SMTP media type.

Result:
See screenshot..

Trigger with error is recorded as "Failure when receiving data from the peer: response reading failed"
Expected:
Email should be delivered.

 Comments   
Comment by Arturs Lontons [ 2019 Jan 11 ]

My guess would be an issue with SMTP configuration. How is your e-mail media type configured - Connection security, authentication?

Comment by Hemanth Kumar [ 2019 Jan 13 ]

Thanks for you time Arturs.
Media type is configured as below:
Type: Email
SMTP server: SMTP.google.com
SMTP server port: 465
SMTP email: gmail_id
Authentication: checked username and password
Username: uname
Password: pass

Enabled yes

The same media type is selected in actions by send message option

Let me know if there is any other information needed.

Thanks,
Hemanth

Comment by Glebs Ivanovskis [ 2019 Jan 13 ]

Until ZBXNEXT-2979, Zabbix is a "less secure app" from the Google's point of view, see how you can allow less secure apps to authenticate.

Comment by Arturs Lontons [ 2019 Jan 14 ]

Thank you Glebs for pointing out the root cause of the issue and the corresponding ZBXNEXT!

Since there is already a feature request regarding this, I'll be closing the issue as a duplicate.

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