[ZBX-16006] Zabbix server doesn't start Created: 2019 Apr 16  Updated: 2019 Apr 18  Resolved: 2019 Apr 17

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Server (S)
Affects Version/s: 4.2.0
Fix Version/s: None

Type: Incident report Priority: Trivial
Reporter: Alexander Shapkin Assignee: Aigars Kadikis
Resolution: Declined Votes: 0
Labels: crash, pollers
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Ubuntu 18.04, PostgreSQL


Attachments: Text File zabbix-debug4.log    

 Description   

Messages from server log:

8819:20190416:130542.535 Starting Zabbix Server. Zabbix 4.2.0 (revision 91746).
 8819:20190416:130542.536 ****** Enabled features ******
 8819:20190416:130542.536 SNMP monitoring: NO
 8819:20190416:130542.536 IPMI monitoring: YES
 8819:20190416:130542.536 Web monitoring: YES
 8819:20190416:130542.536 VMware monitoring: YES
 8819:20190416:130542.536 SMTP authentication: YES
 8819:20190416:130542.536 Jabber notifications: NO
 8819:20190416:130542.536 Ez Texting notifications: YES
 8819:20190416:130542.536 ODBC: YES
 8819:20190416:130542.536 SSH2 support: YES
 8819:20190416:130542.536 IPv6 support: NO
 8819:20190416:130542.536 TLS support: YES
 8819:20190416:130542.536 ******************************
 8819:20190416:130542.536 using configuration file: /etc/zabbix/zabbix_server.conf
 8819:20190416:130542.563 current database version (mandatory/optional): 04020000/04020000
 8819:20190416:130542.563 required mandatory version: 04020000
 8819:20190416:130604.471 server #0 started [main process]
 9449:20190416:130604.501 server #1 started [configuration syncer #1]
 9469:20190416:130604.533 server #2 started [alerter #1]
 9470:20190416:130604.561 server #3 started [alerter #2]
 9471:20190416:130604.589 server #4 started [alerter #3]
 9472:20190416:130604.617 server #5 started [housekeeper #1]
 9473:20190416:130604.645 server #6 started [timer #1]
 9474:20190416:130604.672 server #7 started [http poller #1]
 9475:20190416:130604.702 server #8 started [discoverer #1]
 9477:20190416:130604.737 server #9 started [history syncer #1]
 9478:20190416:130604.764 server #10 started [history syncer #2]
 9479:20190416:130604.791 server #11 started [history syncer #3]
 9480:20190416:130604.818 server #12 started [history syncer #4]
 9481:20190416:130604.847 server #13 started [escalator #1]
 9482:20190416:130604.874 server #14 started [proxy poller #1]
 9483:20190416:130604.900 server #15 started [self-monitoring #1]
 9484:20190416:130604.927 server #16 started [task manager #1]
 9485:20190416:130604.954 server #17 started [poller #1]
 9486:20190416:130604.991 server #18 started [poller #2]
 9487:20190416:130605.016 server #19 started [poller #3]
 8819:20190416:130605.016 One child process died (PID:9485,exitcode/signal:11). Exiting ...
 8819:20190416:130605.178 syncing history data...
 8819:20190416:130605.179 syncing history data done
 8819:20190416:130605.179 syncing trend data...
 8819:20190416:130605.180 syncing trend data done
 8819:20190416:130605.181 Zabbix Server stopped. Zabbix 4.2.0 (revision 91746).


 Comments   
Comment by Andris Mednis [ 2019 Apr 16 ]

What operating system ?

Can you set DebugLevel=4 in zabbix_server.conf to see more evidence what happens ?

Comment by Alexander Shapkin [ 2019 Apr 16 ]

Ubuntu 18.04 (postgresql as DB)

Zabbix logs with DebugLevel 4 in attach.

zabbix-debug4.log

 

Comment by Andris Mednis [ 2019 Apr 16 ]

It looks strange:

  • no backtrace,
  • in no-debug log in description poller process exited.
  • in zabbix-debug4.log icmp pinger process exited.

Could it be killed by some external process (systemd?)? Do you start Zabbix server manually, by systemd or by some init script?

Comment by Alexander Shapkin [ 2019 Apr 17 ]

The problem was incorrect overrides for the systemd service.

Thank you for help! Closing issue.

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