[ZBX-16202] Data & Values are not appearing in Graph for anything. Created: 2019 Jun 03  Updated: 2019 Jun 20  Resolved: 2019 Jun 04

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Server (S)
Affects Version/s: 4.0.8
Fix Version/s: None

Type: Problem report Priority: Major
Reporter: Saumyajit Pramanik Assignee: Zabbix Support Team
Resolution: Workaround proposed Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Prod


Attachments: JPEG File graph_data_issue.JPG    
Issue Links:
Duplicate
duplicates ZBX-16182 After upgrade to 4.08 from 4.07 no te... Closed

 Description   

Hi,}}{{I've newly deployed Zabbix Server 4.0.8 on our production. Post configuration i can see no data or value is appearing in graphs. I've tried putting some fonts on '/usr/share/zabbix/assets/fonts' location & changing '/usr/share/zabbix/include/defines.inc.php' files accordingly. But no luck. PFA for details. Kindly suggest how to fix the same. I'm not getting this issue if i install 4.0.6. Thank you.



 Comments   
Comment by Edgars Melveris [ 2019 Jun 03 ]

Hello Saumyajit,
I'm closing this as duplicate, see linked ZBX.

Comment by Saumyajit Pramanik [ 2019 Jun 03 ]

All the resolutions/s suggest to copy the graphfont.ttf from /use/share/zabbix/fonts/ to /use/share/zabbix/assets/fonts/. But as it's a fresh installation , there is no such location available on system. Then how can I apply the suggested fix.

OS: RHEL7

Comment by Aleksejs Petrovs [ 2019 Jun 04 ]

Hello,

You have few options:

  • rollback on 4.0.7 and perform the upgrade after that(easiest part). Then follow the instruction in linked ZBX.
  • download the fonts from the ZABBIX GIT and import them manually.

Please note that we are aware about the following issue and we are doing our best to fix it.

Also note, that Zabbix 4.0.8 isn't officially released.

Regards,
Aleksejs!

Comment by richlv [ 2019 Jun 04 ]

Could you please clarify what was meant with "Zabbix 4.0.8 isn't officially released"?

The release notes claim it was released not later than May 27th.

Comment by Aleksejs Petrovs [ 2019 Jun 04 ]

Hello richlv,

Yes true - we do have release notes for this version, however there was no official announcement via the official channels.
Only 3.0.28 was announced officially.

Regards,
Aleksejs!

Comment by richlv [ 2019 Jun 04 ]

I don't know how many users consider Twitter as the announce channel for new releases. It looks like upgrading from the upstream repositories does end up with 4.0.8, which seems to be a pretty solid "released" for many users.

Comment by Saumyajit Pramanik [ 2019 Jun 20 ]

we just need to create below symbolic links to fix the issue. No need to roll back to 4.0.7 & upgrade after or to download the font as suggested by Aleksejs Petrovs

ln -s /usr/share/fonts/dejavu/DejaVuSans.ttf /etc/alternatives/zabbix-web-font
ls -s /etc/alternatives/zabbix-web-font /usr/share/zabbix/assets/fonts/graphfont.ttf

Thank you all for your help & support, Thanks a lot

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