[ZBX-16229] Zabbix Received an Incorrect Request - Screen Section Created: 2019 Jun 07 Updated: 2020 Jun 04 Resolved: 2020 Jun 04 |
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Status: | Closed |
Project: | ZABBIX BUGS AND ISSUES |
Component/s: | Server (S) |
Affects Version/s: | 4.0.7 |
Fix Version/s: | None |
Type: | Incident report | Priority: | Trivial |
Reporter: | Matias | Assignee: | Aleksandrs Petrovs-Gavrilovs |
Resolution: | Workaround proposed | Votes: | 0 |
Labels: | dashboard | ||
Remaining Estimate: | Not Specified | ||
Time Spent: | Not Specified | ||
Original Estimate: | Not Specified | ||
Environment: |
CentOS7, Windows 10 Agents |
Attachments: | cacacashare.jpg image_13737.jpg |
Description |
Hello everyone! So we are monitoring our network with Zabbix 4.0.5, it worked pretty nice for two months, the server had to be rebooted, and now whenever I enter the screen section. I get this: (See attachment for more information) Individual graphs work correctly. Any thoughts on why this happened? Kindly appreciate it! |
Comments |
Comment by Aleksandrs Petrovs-Gavrilovs [ 2019 Jun 10 ] |
Hello Erudes, Can you please specify, by the screen section you mean dashboard? If yes, you can try to clean out cookies in browser(or changing the browser), as they might be the reason behind this. Please let me know if that helps. Best Regards, |
Comment by Matias [ 2019 Jun 10 ] |
No, it's not on the dashboard, you access it through the dashboard
As said before, it's the only section where this message appears. When looking for the graphs individually, they display just fine I tried cleaning cookies, even installing Opera as new fresh browser and same error. |
Comment by Valdis Murzins [ 2019 Jun 10 ] |
If the only thing you did was restart of the server, it is strange. Some other info to help to reproduce it, would be appreciated. From the error message, I can assume, that time period in user's profile was corrupted. |
Comment by Matias [ 2019 Jun 10 ] |
Ok so I modified the time interval and it's now working. It looks like when the server got restarted it left a minute of interval time period. However, I have to specify a time period manually everytime I go to the screen section? I think that prior the server getting restarted it automatically selected the last hour
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Comment by Valdis Murzins [ 2019 Jun 11 ] |
Glad, it helped. It at least narrows the problem to time period and profile entries. The time period is saved for each page separately and in case for screens - for each screen separately, but once you have manually changed it, it should remain the same till next time, you will manually change it. From your comment, I can assume, you opened different screen and got the same problem. It can be explained by previous paragraph. If deeper investigation is required, I would suggest to look in database maybe in combination with what you are doing, and how it changes these values: SELECT idx, idx2, value_str FROM profiles WHERE userid=<insert your user's id here> AND (idx LIKE "web.screens.filter.from" OR idx LIKE "web.screens.filter.to") ORDER BY idx2; |