[ZBX-16373] Custom alert script is not triggered for users outside Zabbix administrators group Created: 2019 Jul 15  Updated: 2019 Jul 15  Resolved: 2019 Jul 15

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Frontend (F), Server (S)
Affects Version/s: 4.0.10
Fix Version/s: None

Type: Problem report Priority: Minor
Reporter: Stanislav Novotný Assignee: Edgar Akhmetshin
Resolution: Won't fix Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File custom_scripts_alerting.png    

 Description   

Steps to reproduce:

  1. User already in Zabbix administrators group
  2. Trigger alert -> Action performed
  3. User removed from Zabbix administrators group
  4. Trigger alert -> Action is NOT performed


Expected:
Could you please explain, why the user must be in Zabbix administrators group?
Please fix it, or write in the documentation this requirement.

Thank you
S.



 Comments   
Comment by richlv [ 2019 Jul 15 ]

User likely does not have permissions for the host that generated the event.

Comment by Edgar Akhmetshin [ 2019 Jul 15 ]

Hello Stanislav,

Thank you for reporting the issue! As stated by Rihards, you need to have user with at least read permissions on the host which generated the event. Documentation: EN, RU.

Please be advised that this section of the tracker is for bug reports only. The case you have submitted can not be qualified as one, so please reach out to [email protected] for commercial support or consultancy services. Alternatively, you can also use our IRC channel or community forum (https://www.zabbix.com/forum) for assistance. With that said, we are closing this ticket. Thank you for understanding.

Regards,
Edgar

Comment by Stanislav Novotný [ 2019 Jul 15 ]

Hello,

Thank you for the quick response and accept my apology for created ticket.
I understand how it works now.

Thank you and kind regards

Stanislav

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