[ZBX-17056] Problems are not close when the item is no longer discovered Created: 2019 Dec 07  Updated: 2020 Jun 08  Resolved: 2020 Jun 08

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Server (S)
Affects Version/s: 4.2.8
Fix Version/s: None

Type: Problem report Priority: Trivial
Reporter: yousif alkhateeb Assignee: Edgars Melveris
Resolution: Cannot Reproduce Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File zabbix-prb1.png     PNG File zabbix-prb2.png    

 Description   

I've a problem currently in zabbix server,

when there a problem about an item and  the item is not discovered anymore the problem won't be closed, as seen in the screenshots attached the problem is pointing at enp4s01 but when I view the configuration for this problem i see the another trigger just like in the screenshot,

the only way to fix this is to disable this trigger which is think it's not the right thing to do.

the version of the server i'm using is 4.2.1.

thanks.

 

 Comments   
Comment by Edgars Melveris [ 2019 Dec 09 ]

Hello yousif.
When the item is no longer discovered, is the item and trigger removed?
The problem I can see in the screenshot is for enp4s0f1, but the trigger is for interface enp2s0f3. Is this intentional?

Comment by yousif alkhateeb [ 2019 Dec 14 ]

Hello Edgars,

No, the item will be removed after 30 days.

that's exactly my issue , it's not intentional , the trigger for enp4s0f1 was in problem state when the item became not discovered , but the trigger state did not change and it's now pointing at another item .

Generated at Wed Apr 09 03:40:18 EEST 2025 using Jira 9.12.4#9120004-sha1:625303b708afdb767e17cb2838290c41888e9ff0.