[ZBX-17181] Can't mass update SNMPv2 items to SNMPv3 Created: 2020 Jan 15  Updated: 2020 Jan 16  Resolved: 2020 Jan 16

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Frontend (F)
Affects Version/s: 4.4.4
Fix Version/s: None

Type: Incident report Priority: Trivial
Reporter: alex dekker Assignee: Zabbix Support Team
Resolution: Cannot Reproduce Votes: 0
Labels: SNMPv3, massupdate
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Server 4.4.4
MySQL
Ubuntu 18.04
Zabbix SIA deb packages

Attachments: PNG File image-2020-01-16-11-19-27-230.png    

 Description   

Steps to reproduce:

  1. Create full clone of v2 template, eg Template Module Generic SNMPv3
  2. Select one or more SNMPv2 items on new template
  3. Mass update, change type to v3 and configure all v3 parameters as required

Result:

"Cannot update items: No SNMP OID specified". There isn't even an OID field in the mass update screen anyway!
Expected:

Selected items would be changed from v2 to v3.

 Comments   
Comment by Valdis Murzins [ 2020 Jan 16 ]

Provided steps are clear, but I was not able to reproduce this issue.
I was able to change item type for all "SNMPv2 agent" items to "SNMPv3 agent" without any issues in frontend.
Tested on versions: 4.4.4, 4.4.5alpha1, 5.0alpha1.

zabbix.support, please take a look as well, maybe you will have better luck.

Comment by alex dekker [ 2020 Jan 16 ]

I have tried again this morning and I cannot reproduce it either. This is so annoying. One thing I can think of was that I was comparing items on two templates as I wasn't certain of SNMPv3 parameters [ie I had two templates open in different tabs] but I tried that as well and still could not trigger it. I googled the error and it seems to be part of the API, but to be clear, I am using the web interface to do this, not the API.

Comment by alex dekker [ 2020 Jan 16 ]

Triggered it again when mass updating discovery prototypes:

I don't think I was trying to update prototypes yesterday...

Comment by alex dekker [ 2020 Jan 16 ]

Yeah, this one's User Error. I didn't notice that I had a non-SNMP item selected when doing a mass update. Thanks for your time, and sorry for the noise...

Comment by alex dekker [ 2020 Jan 16 ]

You need User Error as a Resolution type in here.

Can't mass update multiple items from SNMPv2 to SNMPv3 if any non-SNMP items were selected.

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