[ZBX-17239] Zabbix is ​​not reporting graph of the Item "CPU Utilization" Created: 2020 Jan 28  Updated: 2020 Feb 12  Resolved: 2020 Feb 12

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: None
Affects Version/s: 4.4.4
Fix Version/s: None

Type: Incident report Priority: Trivial
Reporter: Marlon Maldonado Ardila Assignee: Igor Gorbach (Inactive)
Resolution: Won't fix Votes: 0
Labels: graphs, items
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Operating system where Zabbix Server is powered: CentOS8
Operating system that monitors with error: Windows, Windows Server


Attachments: PNG File Screenshot_16.png     PNG File Screenshot_17.png     PNG File Screenshot_18.png     PNG File Screenshot_19.png     PNG File Screenshot_20.png     PNG File Screenshot_27.png    

 Description   

Zabbix is ​​not reporting graph of the Item "CPU Utilization" with the official Zabbix template of Windows operating system, but it only happens with Windows computers. On computers that you are monitoring with Linux operating systems if you throw data from that graph. The item appears active, but does not yield data. Zabbix was mounted from scratch in CentOS 8 was not updated.



 Comments   
Comment by Igor Gorbach (Inactive) [ 2020 Jan 30 ]

Hello, Marlon!

Thank you for issue!

Please, attach to issue screenshot with latest data  for Server Gps FTS , for item which  is used for graph

and "CPU Utilization" graph Parameters

Comment by Marlon Maldonado Ardila [ 2020 Jan 30 ]

Good Morning from Colombia

When they would answer me, it is urgent.

Comment by Igor Gorbach (Inactive) [ 2020 Feb 10 ]

Hello, Marlon!

As I see, item CPU Utilization have usopported status, therefore you have no data on graphs

Can you attach text of the error? (hover over an unsupported item for this)

Thank you!

Comment by Marlon Maldonado Ardila [ 2020 Feb 10 ]

I have already attached the image with the information you requested

Comment by Igor Gorbach (Inactive) [ 2020 Feb 12 ]

Hello again, Marlon!
Item  with a key "system.cpu.util: gets data from Windows perf counters. 

So, your problem is related with Windows Perfomance Counters issues, not with Zabbix.

ZBX - is a bug tracker for identifying and fix some issues in Zabbix functionality, therefore we can't fix your problem here.

 

I reccomend yu to research the solution, which user TMB proposed in https://www.zabbix.com/forum/zabbix-troubleshooting-and-problems/13447-windows-2008-cpu-util-collector-is-not-started

You also can get some help in Zabbix International Community in Telegram

Regards, Igor.

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