[ZBX-17624] Datastore items have "Performance counter data is not available." or "Performance counter instance not found." Created: 2020 Apr 24  Updated: 2024 Apr 10  Resolved: 2020 Jul 13

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Proxy (P), Server (S)
Affects Version/s: 4.0.19
Fix Version/s: 4.0.23rc1, 5.0.2rc1, 5.2.0alpha1, 5.2 (plan)

Type: Problem report Priority: Major
Reporter: Elina Kuzyutkina (Inactive) Assignee: Michael Veksler
Resolution: Fixed Votes: 1
Labels: datastore, vmware
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Hypervisor: VMware ESXi, 6.5.0, 8294253

Attachments: XML File metrics.xml     File updated_zabbix_proxy.rar     File vmware-scripts.7z     File zabbix-4.4.10.patch    
Issue Links:
Causes
Duplicate
is duplicated by ZBX-18391 Unable to get certain vmware performa... Closed
Team: Team C
Sprint: Sprint 64 (May 2020), Sprint 65 (Jun 2020), Sprint 66 (Jul 2020)
Story Points: 2

 Description   

Items from LLD "Datastore discovery" for "Average read\write latency of the datastore ..." become "Not suppoted" with one of this errors:
"Performance counter data is not available." or "Performance counter instance not found."

After Zabbix server\proxy restart items become supported

The error was preceded by a migration of virtual machines. Some virtual machines was turned off.
There are errors for hypervisors items on which we did not find changes in the datastore or hv itself in vsphere log

 Comments   
Comment by Michael Veksler [ 2020 Jul 03 ]

Available in:

Comment by dimir [ 2020 Jul 23 ]

For those interested, attached patch for 4.4.10 . In root directory is applied with -p1:

$ patch -p1 < /tmp/zabbix-4.4.10.patch 
patching file src/zabbix_server/poller/checks_simple_vmware.c
patching file src/zabbix_server/vmware/vmware.c
patching file src/zabbix_server/vmware/vmware.h
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