[ZBX-17947] Zabbix agent cannot initialize module "zbxpcp.so" Created: 2020 Jun 22  Updated: 2020 Jun 24  Resolved: 2020 Jun 24

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: None
Affects Version/s: 5.0.1
Fix Version/s: None

Type: Problem report Priority: Trivial
Reporter: Дмитрий Бобровский Assignee: Zabbix Support Team
Resolution: Won't fix Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

CentOS 8



 Description   

On one server 10.128.241.160 zabbix agent not start

 19454:20200622:104342.583 Starting Zabbix Agent [10.128.241.160]. Zabbix 5.0.1 (revision c2a0b03480).
 19454:20200622:104342.583 **** Enabled features ****
 19454:20200622:104342.583 IPv6 support:          YES
 19454:20200622:104342.583 TLS support:           YES
 19454:20200622:104342.583 **************************
 19454:20200622:104342.583 using configuration file: /etc/zabbix/zabbix_agentd.conf
 19454:20200622:104342.587 cannot initialize module "zbxpcp.so"
 19454:20200622:104342.587 loading modules failed, exiting...
 19454:20200622:104342.587 Zabbix Agent stopped. Zabbix 5.0.1 (revision c2a0b03480).
 20106:20200622:104442.836 Starting Zabbix Agent [10.128.241.160]. Zabbix 5.0.1 (revision c2a0b03480).
 20106:20200622:104442.836 **** Enabled features ****
 20106:20200622:104442.836 IPv6 support:          YES
 20106:20200622:104442.836 TLS support:           YES
 20106:20200622:104442.836 **************************
 20106:20200622:104442.836 using configuration file: /etc/zabbix/zabbix_agentd.conf
 20106:20200622:104442.839 cannot initialize module "zbxpcp.so"
 20106:20200622:104442.840 loading modules failed, exiting...
 20106:20200622:104442.840 Zabbix Agent stopped. Zabbix 5.0.1 (revision c2a0b03480).

 

On other serve 10.128.241.101 it's OK.

I compare version zbxpcp.so  they are diffrent.

10.128.241.160:

 

# sudo dnf list installed | grep zabb
pcp-export-pcp2zabbix.x86_64 5.0.2-5.el8 @AppStream
pcp-export-zabbix-agent.x86_64 5.0.2-5.el8 @AppStream
zabbix-agent.x86_64 5.0.1-1.el8 @zabbix
zabbix-release.noarch 5.0-1.el8 @System

 

10.128.241.101:

# sudo dnf list installed | grep zabb
pcp-export-pcp2zabbix.x86_64 4.3.2-2.el8 @AppStream
pcp-export-zabbix-agent.x86_64 4.3.2-2.el8 @AppStream
zabbix-agent.x86_64 5.0.1-1.el8 @zabbix
zabbix-release.noarch 5.0-1.el8 @System

On 160 I did   dnf update but on 101 no.  

I fear that if I update 101 it will also stop working.
But now I need to run the agent on 160. How do I do this?

The installation zabbix agent was the same:

sudo rpm -Uvh https://repo.zabbix.com/zabbix/5.0/rhel/8/x86_64/zabbix-release-5.0-1.el8.noarch.rpm
sudo dnf clean all
sudo dnf -y install zabbix-agent
sudo dnf list installed | grep ^zabbix
sudo sed -i.bak -e "s/Server=127.0.0.1/Server=127.0.0.1,10.128.241.0\/24/g" /etc/zabbix/zabbix_agentd.conf
sudo sed -i.bak -e "s/ServerActive=127.0.0.1/ServerActive=10.128.241.222/g" /etc/zabbix/zabbix_agentd.conf
sudo sed -i.bak -e "s/Hostname=Zabbix server/Hostname=$HOSTNAME/g" /etc/zabbix/zabbix_agentd.conf
cat /etc/zabbix/zabbix_agentd.conf | grep ^Server=
cat /etc/zabbix/zabbix_agentd.conf | grep ^ServerActive=
cat /etc/zabbix/zabbix_agentd.conf | grep ^Hostname=
sudo systemctl enable --now zabbix-agent
sudo systemctl restart zabbix-agent
sudo ps -Fu zabbix
sudo firewall-cmd --add-service=zabbix-agent --permanent
sudo firewall-cmd --reload
sudo firewall-cmd --zone=public --list-all
sudo firewall-cmd --zone=public --list-all | grep zabbix-agent

 

 



 Comments   
Comment by Kristians Pavars [ 2020 Jun 22 ]

Hi MinistrBob

 

Thanks for reaching out to Zabbix public bug tracker.

Was this a clean installation?

 

Thanks,
Kristiāns

Comment by Дмитрий Бобровский [ 2020 Jun 23 ]

What does a clean installation mean?
Absolutly new servers - I install CentOS8 - on 160 install Cassandra, on 101 install DNS - install zabbix-agent - 160 dnf update, 101 no

Comment by Edgar Akhmetshin [ 2020 Jun 24 ]

Hello Дмитрий,

Performance Co-Pilot is a third party product and you are using different versions of PCP 4.3 and 5.0, use version suited for the Zabbix 5.0.

Please be advised that this section of the tracker is for bug reports only. The case you have submitted can not be qualified as one, so please reach out to [email protected] for commercial support or consultancy services. Alternatively, you can also use our IRC channel or community forum (https://www.zabbix.com/forum) for assistance. With that said, we are closing this ticket. Thank you for understanding.

Regards,
Edgar

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