[ZBX-18280] Inaccessible user comments to slack Created: 2020 Aug 20 Updated: 2021 Mar 25 |
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| Status: | Open |
| Project: | ZABBIX BUGS AND ISSUES |
| Component/s: | None |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | Incident report | Priority: | Trivial |
| Reporter: | Chris Voulgaropoulos | Assignee: | Tikhon Uskov (Inactive) |
| Resolution: | Unresolved | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
Zabbix 5.01 |
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| Attachments: |
image-2020-08-20-17-49-08-759.png
image-2020-08-21-09-08-03-161.png
image-2020-08-21-09-09-39-785.png
image-2020-08-21-09-11-22-179.png
image-2020-08-24-11-08-56-932.png
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| Description |
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I have a user with permissions to specific host groups, to report to a specific slack channel.
Steps to reproduce:
Result: The below screenshot shows inaccessible users as the personal who ACK'd the problem.
It is as though the user with the media associated to the notification, needs elevated privileges to the user listing in order to resolve the name.
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| Comments |
| Comment by Kristians Pavars [ 2020 Aug 20 ] |
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Hi vtcv
Could you please show your Media Type and user configuration? Can you please show how the action audit looks on Zabbix Frontend (I assume that inaccessible user is resolved there)
Thanks,
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| Comment by Chris Voulgaropoulos [ 2020 Aug 21 ] |
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Action Log:
The user with the media type is configured as per below: With the hostgroup name blanked out.
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| Comment by Kristians Pavars [ 2020 Aug 21 ] |
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Hi vtcv Can you also please attach message template for this alert? Which macro are you using there?
Thanks, |
| Comment by Chris Voulgaropoulos [ 2020 Aug 24 ] |
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