[ZBX-18480] Custom intervals do not work properly Created: 2020 Oct 10  Updated: 2021 Feb 22  Resolved: 2020 Oct 15

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Incident report Priority: Trivial
Reporter: sancho Assignee: Zabbix Support Team
Resolution: Won't fix Votes: 0
Labels: custom, intervals, items
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

RedHat 7
MariaDB 10.3.25

Attachments: PNG File 2-Custom-intervals-Zabbix-Documentation-5-0-.png     PNG File image-2020-10-10-12-26-33-370.png     PNG File image-2020-10-10-12-28-07-280.png    

 Description   

Steps to reproduce:

  1. I have an item set up so that on Saturdays and Sundays I don't check values.

Result:
However, today, Saturday, it is recovering values.

We have checked that if we set the Update interval
to 0 and in the custom intervals you set the hours at which you must retrieve values, in this case, the configuration works.

 

 Comments   
Comment by Dmitrijs Lamberts [ 2020 Oct 15 ]

Works as expected.
The default update interval is not ignored in case if custom intervals are scheduled.

Comment by sancho [ 2020 Oct 15 ]

Maybe I explained myself wrong, the problem is in the Flexible intervals, I have it configured so that Saturdays and Sundays do not do any checks.

And as you can see on Saturday October 10 it was recovering values every half hour, it is not respecting the configuration in the Flexible intervals.

Sorry if I don't understand myself well, my English is a disaster.

Comment by dimir [ 2020 Oct 22 ]

This contradicts what's in the documentation.

Is your configuration cache up-to-date? Are you sure you are looking at the same item in history and item configuration form?

Comment by sancho [ 2020 Oct 26 ]

Hello Dimir,

Yes, I'm sure it's the same item. Before opening the incident, I tested with another colleague who is a zabbix administrator in another company and he behaved in the same way.
Today, however, I have configured the item the same as it was giving me error and it works correctly, so I don't understand anything anymore.

 

I'll keep trying.

Thank you very much for everything.

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