[ZBX-18576] Can't start zabbix-agent for AIX Created: 2020 Oct 28  Updated: 2025 May 27  Resolved: 2025 May 27

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Agent (G)
Affects Version/s: 5.0.4, 5.0.16
Fix Version/s: None

Type: Incident report Priority: Critical
Reporter: Mikhail Grigorev Assignee: Zabbix Support Team
Resolution: Fixed Votes: 1
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

AIX 7.1 - Technology Level 2 - Service Pack 2

Attachments: Text File lslpp.txt     Text File lspp.txt    
Issue Links:
Causes
Duplicate
is duplicated by ZBX-20751 AIX7.1 zabbix_agentd [7798912]: the f... Closed
Team: Team C

 Description   

Steps to reproduce:

  1. Download official agent https://www.zabbix.com/ru/download_agents?version=5.0+LTS&release=5.0.3&os=AIX&os_version=7.1&hardware=powerpc&encryption=OpenSSL&packaging=Archive
  2. Install and run agent
  3. But agent not started, see log...

Result:
See log file

5952888:20201028:150113.838 Starting Zabbix Agent [AIX01]. Zabbix 5.0.3 (revision 146855bff3).
25952888:20201028:150113.838 **** Enabled features ****
25952888:20201028:150113.838 IPv6 support:          YES
25952888:20201028:150113.838 TLS support:           YES
25952888:20201028:150113.838 **************************
25952888:20201028:150113.838 using configuration file: /etc/zabbix/zabbix_agentd.conf
25952888:20201028:150113.838 In zbx_load_modules()
25952888:20201028:150113.838 End of zbx_load_modules():SUCCEED
25952888:20201028:150113.839 In init_collector_data()
25952888:20201028:150113.839 End of init_collector_data()
25952888:20201028:150113.839 agent #0 started [main process]
11403470:20201028:150113.842 agent #1 started [collector]
11403470:20201028:150113.842 perfstat_partition_total: [22] Invalid argument
11403470:20201028:150113.842 In init_cpu_collector()
24772782:20201028:150113.843 agent #2 started [listener #1]
24772782:20201028:150113.843 In zbx_tls_init_child()
8389066:20201028:150113.844 agent #3 started [listener #2]
11403470:20201028:150113.844 End of init_cpu_collector():SUCCEED
8389066:20201028:150113.844 In zbx_tls_init_child()
11403470:20201028:150113.845 zbx_setproctitle() title:'collector [processing data]'
11403470:20201028:150113.845 In update_cpustats()
20447962:20201028:150113.845 agent #4 started [listener #3]
20447962:20201028:150113.846 In zbx_tls_init_child()
11403470:20201028:150113.847 End of update_cpustats()
11403470:20201028:150113.847 In update_cpustats_physical()
zabbix_agentd [11403470]: the first call of perfstat_cpu() failed: [22] Invalid argument
20841332:20201028:150113.847 agent #5 started [active checks #1]
20841332:20201028:150113.847 In zbx_tls_init_child()
25952888:20201028:150113.850 One child process died (PID:11403470,exitcode/signal:1). Exiting ...
25952888:20201028:150113.851 zbx_on_exit() called
24772782:20201028:150113.852 OpenSSL library (version OpenSSL 1.1.1g  21 Apr 2020) initialized
8389066:20201028:150113.855 OpenSSL library (version OpenSSL 1.1.1g  21 Apr 2020) initialized
20447962:20201028:150113.855 OpenSSL library (version OpenSSL 1.1.1g  21 Apr 2020) initialized
20841332:20201028:150113.856 OpenSSL library (version OpenSSL 1.1.1g  21 Apr 2020) initialized
25952888:20201028:150113.858 In zbx_unload_modules()
25952888:20201028:150113.858 End of zbx_unload_modules()
25952888:20201028:150113.858 Zabbix Agent stopped. Zabbix 5.0.3 (revision 146855bff3).


 Comments   
Comment by Andrei Gushchin (Inactive) [ 2020 Oct 29 ]

Thank you for reporting this.
Can you please try to get the output of this command and attach it here:

ldd /usr/bin/zabbix_agentd
oslevel -s
lslpp -l
Comment by Mikhail Grigorev [ 2020 Oct 29 ] 
bash-3.2# ldd /sbin/zabbix_agentd
/sbin/zabbix_agentd needs:
         /usr/lib/libc.a(shr_64.o)
         /usr/lib/libpthreads.a(shr_xpg5_64.o)
         /usr/lib/libperfstat.a(shr_64.o)
         /usr/lib/libiconv.a(shr4_64.o)
         /unix
         /usr/lib/libcrypt.a(shr_64.o)
         /usr/lib/libcfg.a(shr_64.o)
         /usr/lib/libodm.a(shr_64.o)
         /usr/lib/liblvm.a(shr_64.o)
         /usr/lib/libcorcfg.a(shr_64.o)
         /usr/lib/libsrc.a(shr_64.o)


bash-3.2# oslevel -s
7100-02-02-1316

lslpp -l 
see attached file

lslpp.txt

Comment by Mikhail Grigorev [ 2020 Nov 05 ]

Do you need any more information from me?

I tried to start the old version of the agent (zabbix_agent-3.4.0-aix-7.1-powerpc.tar.gz) and it started, but messages about problems with collecting some CPU metrics began to appear in the log:

22675506:20201105:143326.109 __zbx_zbx_setproctitle() title:'collector [idle 1 sec]'
22675506:20201105:143327.109 __zbx_zbx_setproctitle() title:'collector [processing data]'
22675506:20201105:143327.109 In update_cpustats()
22675506:20201105:143327.110 End of update_cpustats()
22675506:20201105:143327.110 perfstat_partition_total: [22] Invalid argument
22675506:20201105:143327.110 __zbx_zbx_setproctitle() title:'collector [idle 1 sec]'
21627472:20201105:143327.250 active check "system.stat[memory,avm]" is not supported: No data available in collector.
21627472:20201105:143327.250 In process_value() key:'AIX01:system.stat[memory,avm]' value:'No data available in collector.'
21627472:20201105:143327.250 In send_buffer() host:'192.168.XX.XX' port:11311 entries:1/100
21627472:20201105:143327.250 send_buffer() now:1604576007 lastsent:1604576005 now-lastsent:2 BufferSend:5; will not send now
21627472:20201105:143327.250 End of send_buffer():SUCCEED
21627472:20201105:143327.251 buffer: new element 1
21627472:20201105:143327.251 End of process_value():SUCCEED
22675506:20201105:143328.110 __zbx_zbx_setproctitle() title:'collector [processing data]'
22675506:20201105:143328.110 In update_cpustats()
22675506:20201105:143328.111 End of update_cpustats()
22675506:20201105:143328.111 perfstat_partition_total: [22] Invalid argument
22675506:20201105:143328.111 __zbx_zbx_setproctitle() title:'collector [idle 1 sec]'
22675506:20201105:143329.111 __zbx_zbx_setproctitle() title:'collector [processing data]'
22675506:20201105:143329.111 In update_cpustats()
22675506:20201105:143329.111 End of update_cpustats()
22675506:20201105:143329.111 perfstat_partition_total: [22] Invalid argument
22675506:20201105:143329.111 __zbx_zbx_setproctitle() title:'collector [idle 1 sec]'
21627472:20201105:143329.251 active check "system.stat[memory,fre]" is not supported: No data available in collector.
21627472:20201105:143329.251 In process_value() key:'AIX01:system.stat[memory,fre]' value:'No data available in collector.'
21627472:20201105:143329.251 In send_buffer() host:'192.168.XX.XX' port:11311 entries:2/100
21627472:20201105:143329.251 send_buffer() now:1604576009 lastsent:1604576005 now-lastsent:4 BufferSend:5; will not send now
21627472:20201105:143329.251 End of send_buffer():SUCCEED
21627472:20201105:143329.251 buffer: new element 2
21627472:20201105:143329.251 End of process_value():SUCCEED
22675506:20201105:143330.112 __zbx_zbx_setproctitle() title:'collector [processing data]'
22675506:20201105:143330.112 In update_cpustats()
22675506:20201105:143330.112 End of update_cpustats()
22675506:20201105:143330.112 perfstat_partition_total: [22] Invalid argument
22675506:20201105:143330.112 __zbx_zbx_setproctitle() title:'collector [idle 1 sec]'
22675506:20201105:143331.113 __zbx_zbx_setproctitle() title:'collector [processing data]'
22675506:20201105:143331.113 In update_cpustats()
22675506:20201105:143331.113 End of update_cpustats()
22675506:20201105:143331.113 perfstat_partition_total: [22] Invalid argument
22675506:20201105:143331.113 __zbx_zbx_setproctitle() title:'collector [idle 1 sec]'
21627472:20201105:143331.251 active check "system.stat[page,fi]" is not supported: No data available in collector.
21627472:20201105:143331.251 In process_value() key:'AIX01:system.stat[page,fi]' value:'No data available in collector.'
21627472:20201105:143331.252 In send_buffer() host:'192.168.XX.XX' port:11311 entries:3/100
Comment by Mikhail Grigorev [ 2020 Nov 05 ]

I tested running zabbix_agent-4.0.7-aix-7.2-powerpc.tar.gz - it also starts, but there are errors when collecting some data on the CPU.

Comment by Mikhail Grigorev [ 2020 Nov 05 ]

I compiled from source 2 versions of zabbix-agent - 5.0.2 and 5.0.3

The problem is in version 5.0.3

Here is the log output:

5177428:20201105:162231.947 Starting Zabbix Agent [AIX01]. Zabbix 5.0.2 (revision 352ca05870).
5177428:20201105:162231.948 **** Enabled features ****
5177428:20201105:162231.948 IPv6 support:           NO
5177428:20201105:162231.948 TLS support:            NO
5177428:20201105:162231.948 **************************
5177428:20201105:162231.948 using configuration file: /etc/zabbix/zabbix_agentd.conf
5177428:20201105:162231.948 agent #0 started [main process]
18482022:20201105:162231.950 agent #1 started [collector]
6488688:20201105:162231.951 agent #2 started [listener #1]
9961692:20201105:162231.952 agent #3 started [listener #2]
13173578:20201105:162231.953 agent #4 started [listener #3]
20513626:20201105:162231.954 agent #5 started [active checks #1]
20513626:20201105:162234.069 active check "system.stat[cpu,ec]" is not supported: No data available in collector.
20513626:20201105:162236.069 active check "system.stat[cpu,id]" is not supported: No data available in collector.
20513626:20201105:162238.071 active check "system.stat[cpu,lbusy]" is not supported: No data available in collector.
20513626:20201105:162240.071 active check "system.stat[cpu,pc]" is not supported: No data available in collector.
20513626:20201105:162242.071 active check "system.stat[cpu,sy]" is not supported: No data available in collector.
20513626:20201105:162244.072 active check "system.stat[cpu,us]" is not supported: No data available in collector.
20513626:20201105:162246.072 active check "system.stat[cpu,wa]" is not supported: No data available in collector.
20513626:20201105:162248.072 active check "system.stat[disk,bps]" is not supported: No data available in collector.
20513626:20201105:162250.074 active check "system.stat[disk,tps]" is not supported: No data available in collector.
20513626:20201105:162252.074 active check "system.stat[ent]" is not supported: No data available in collector.
20513626:20201105:162254.074 active check "system.stat[faults,cs]" is not supported: No data available in collector.
20513626:20201105:162256.077 active check "system.stat[faults,in]" is not supported: No data available in collector.
20513626:20201105:162258.078 active check "system.stat[faults,sy]" is not supported: No data available in collector.
20513626:20201105:162300.078 active check "system.stat[kthr,b]" is not supported: No data available in collector.
20513626:20201105:162302.078 active check "system.stat[kthr,r]" is not supported: No data available in collector.
20513626:20201105:162304.078 active check "system.stat[memory,avm]" is not supported: No data available in collector.
20513626:20201105:162306.079 active check "system.stat[memory,fre]" is not supported: No data available in collector.
20513626:20201105:162308.081 active check "system.stat[page,fi]" is not supported: No data available in collector.
20513626:20201105:162310.081 active check "system.stat[page,fo]" is not supported: No data available in collector.
20513626:20201105:162312.081 active check "system.stat[page,fr]" is not supported: No data available in collector.
20513626:20201105:162314.083 active check "system.stat[page,pi]" is not supported: No data available in collector.
20513626:20201105:162316.083 active check "system.stat[page,po]" is not supported: No data available in collector.
20513626:20201105:162318.083 active check "system.stat[page,sr]" is not supported: No data available in collector.


5177428:20201105:162803.227 Zabbix Agent stopped. Zabbix 5.0.2 (revision 352ca05870).
14352736:20201105:162817.260 Starting Zabbix Agent [AIX01]. Zabbix 5.0.3 (revision 6e02cfb1cf).
14352736:20201105:162817.260 **** Enabled features ****
14352736:20201105:162817.260 IPv6 support:           NO
14352736:20201105:162817.260 TLS support:            NO
14352736:20201105:162817.260 **************************
14352736:20201105:162817.260 using configuration file: /etc/zabbix/zabbix_agentd.conf
14352736:20201105:162817.260 agent #0 started [main process]
20644192:20201105:162817.262 agent #1 started [collector]
zabbix_agentd_503 [20644192]: the first call of perfstat_cpu() failed: [22] Invalid argument
20906340:20201105:162817.266 agent #2 started [listener #1]
14352736:20201105:162817.266 One child process died (PID:20644192,exitcode/signal:1). Exiting ...
14352736:20201105:162817.267 Zabbix Agent stopped. Zabbix 5.0.3 (revision 6e02cfb1cf).

It seems to me that the regression happened at

ZBX-18214 added collecting of physical CPU utilization data on IBM AIX and modified system.cpu.util[] (Andris)

https://support.zabbix.com/browse/ZBX-18214

Comment by Andris Mednis [ 2021 Nov 26 ]

On https://www.ibm.com/docs/en/aix/7.1?topic=interfaces-perfstat-cpu-interface there is an example program of using perfstat_cpu() just as Zabbix agent does:

cputotal =  perfstat_cpu(NULL, NULL, sizeof(perfstat_cpu_t), 0);

Can you compile and try to run this example program on your AIX?

Comment by Mikhail Grigorev [ 2022 Feb 13 ]

Sorry, i changed jobs and am no longer working with AIX and can't test this code.

Comment by André Frederico Lucas da Silva [ 2023 Apr 27 ]

Hello all,
Just to inform you that on version 6.0.16 the issue still occurs.

 

aixview1:root# ldd /usr/sbin/zabbix_agentd

/usr/sbin/zabbix_agentd needs:
         /usr/lib/libc.a(shr_64.o)
         /usr/lib/libpthreads.a(shr_xpg5_64.o)
         /usr/lib/libperfstat.a(shr_64.o)
         /unix
         /usr/lib/libcrypt.a(shr_64.o)
         /usr/lib/libcfg.a(shr_64.o)
         /usr/lib/libodm.a(shr_64.o)
         /usr/lib/liblvm.a(shr_64.o)
         /usr/lib/libcorcfg.a(shr_64.o)
         /usr/lib/libsrc.a(shr_64.o) 
aixview1:root# oslevel -s 7100-02-03-1334

lspp -l
attached file

lspp.txt

Comment by Andris Mednis [ 2023 Apr 27 ]

Can you compile example https://www.ibm.com/docs/en/aix/7.1?topic=interfaces-perfstat-cpu-interface and run it?

Comment by Bartosz Nems [ 2025 May 12 ]

Hi,

I see that Your ticket was not updated since 2023, please let Us know if You still require our help. 
If You don't respond in this ticket in the next two weeks we will close it.
Kind regards, 
Bartosz

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