[ZBX-19331] Official MS Teams Zabbix Connector doesn't work Created: 2021 May 04  Updated: 2021 May 12  Resolved: 2021 May 12

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Templates (T)
Affects Version/s: 5.4.0beta3
Fix Version/s: None

Type: Problem report Priority: Trivial
Reporter: Marco Hofmann Assignee: Vjaceslavs Bogdanovs
Resolution: Cannot Reproduce Votes: 1
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Zabbix 5.2.6 against MS Teams Zabbix Connector

Attachments: PNG File image-2021-05-04-12-23-54-652.png     PNG File image-2021-05-12-16-34-32-380.png     PNG File image-2021-05-12-17-14-22-049.png    

 Description   

Steps to reproduce:

  1. Add Zabbix Connector to Teams Channel
  2. Get URL from Connector and test with Zabbix media type / Curl / PowerShell

Result:
Error message: Connector configuration not found

I tested with the PS example from Microsoft:
https://docs.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/connectors-using

Expected:
The CURL and/or the PS Invoke-RestMethod Test should provide a 1 as result. **

Also see the following Forums post where other report the same problem:

https://www.zabbix.com/forum/zabbix-troubleshooting-and-problems/412357-zabbix-5-0-problem-with-ms-teams-webhook

 Comments   
Comment by Marco Hofmann [ 2021 May 04 ]

Update: At the very same customer, we now deleted the Zabbix Connector and replaced it with a generic Incoming Webhook connector from Microsoft. It works instantly. So it can't be licensing or errors in the Tenant I guess.

Too bad that the messages don't have the nice red Zabbix logo, now ;-(

Comment by Vjaceslavs Bogdanovs [ 2021 May 12 ]

Just checked the Zabbix Webhook connector and it works without any problems. The error that you are getting looks like the one you would get if the configuration of the Connector was not saved. 

Do you have the same "1 Configured" link at the connector list?

 

If not, please check you have pressed the save button at the bottom of the configuration page:

Comment by Marco Hofmann [ 2021 May 12 ]

I just had a TeamViewer Meeting with the customer. We installed the Teams Connector again in his channel, and this time it worked. We did a PowerShell and Zabbix Test. Both messages arrived.

He swears that he also saved it the first time we tried it, because he remembers particularly, that he had deleted it, before replacing it with the generic Incoming Webhook.

Anyway, we can't tell why it didn't work the first time, it works now.

Sorry for the alarm.

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