[ZBX-19419] Wigdets are not refreshed anymore Created: 2021 May 20  Updated: 2024 Apr 10  Resolved: 2021 Oct 07

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Frontend (F)
Affects Version/s: 5.4.0
Fix Version/s: 5.4.6rc1, 6.0.0alpha5, 6.0 (plan)

Type: Problem report Priority: Major
Reporter: Thomas Hamel Assignee: Andrejs Verza
Resolution: Fixed Votes: 9
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

VM with CentOS 8.3.2011, 4 vCPU, 8 GB RAM

Attachments: PNG File Global view dashboard.png     PNG File Problems.png     PNG File Server room Temperature widget.png     PNG File sdtest_zabbix_dashboard_graph_problem_1.png    
Issue Links:
Causes
causes ZBX-20123 SVG graph widgets not displaying data... Closed
Duplicate
is duplicated by ZBX-19448 Dashboard Graph Widget Problem v.5.4 Closed
Team: Team A
Sprint: Sprint 81 (Oct 2021)
Story Points: 0.125

 Description   

After updating from Zabbix 5.2.6 to Zabbix 5.4.0, the widgets in the dashboards are not refreshed anymore.

Changing the refresh interval doesn't help.

The widgets are only refreshed when changing to another dashboard and then back or by reloading the browser.

Restarting zabbix_server or rebooting the VM doesn't help.

No errors in zabbix_server.log.

 

 Comments   
Comment by Arturs Lontons [ 2021 May 21 ]

Hello, Thomas.

I tested this out with some of the widgets and it does look like they refresh in my environment. For example, I can see the problem duration gets updated every 10 seconds in the Problems widget.

Could you give me some examples of widgets where you're seeing this issue?

Comment by Thomas Hamel [ 2021 May 21 ]

Hi Arturs,

I have a graph in the Global view dashboard where I display the temperature of my server room.

This graph is not refreshed.

I attach screenshots of them.

Comment by Thomas Hamel [ 2021 May 21 ]

Just made a test with the Problems widget.

Set the refresh period to 10 seconds, shut down a PC.

In this Problems widget the duration is refreshed every 10 seconds.

So the refresh is working here.

 

Widgets with graphs don't get refreshed.

Comment by Thomas Hamel [ 2021 May 21 ]

Added a screenshot "Problems".

The duration in the Problems widget is updated every 10 seconds.

The widget "Server Room Temperature" with the graph is not refreshed. So see the last time info 16:39 in the graph.

At the local clock you see the actual time of about 16:48.

Comment by Sergiy Dryga [ 2021 May 31 ]

Hello Support Team!

I have the same problem.

After upgrading from 5.0.4 to 5.4.0 all graph widgets are not refreshed anymore. But widgets with classic graphs work well.

Installation information:

Red Hat Enterprise Linux release 8.3 (Ootpa)
zabbix-web-deps-5.4.0-8.el8.noarch
zabbix-web-pgsql-5.4.0-8.el8.noarch
zabbix-nginx-conf-5.4.0-8.el8.noarch
zabbix-web-5.4.0-8.el8.noarch
php-fpm-7.2.24-1.module+el8.2.0+5510+6771133c.x86_64
nginx-1.14.1-9.0.1.module+el8.0.0+5347+9282027e.x86_64

Google Chrome (Version 91.0.4472.77 (Official Build) (64-bit))

Test dashboard screenshot is attached (sdtest_zabbix_dashboard_graph_problem_1.png). Please let me know if you need more information.

Comment by Santy [ 2021 Aug 13 ]

Hello to all of you,

Exactly the same thing is happening to us.
We consider, in our NOC this problem as a high priority, as we do not see in our dashboards the real time update of temperatures, cpu loads or network load. As they are informative screens, we cannot be pressing F5 every 20 seconds.

We ask you to consider this problem as a priority.

Thank you very much

Comment by Andrejs Verza [ 2021 Oct 06 ]

Resolved in development branch feature/ZBX-19419-5.4

Comment by Andrejs Verza [ 2021 Oct 06 ]

Fixed in:

Generated at Sun Apr 06 01:51:57 EEST 2025 using Jira 9.12.4#9120004-sha1:625303b708afdb767e17cb2838290c41888e9ff0.