[ZBX-19920] IIS template doc should state what OS components are required Created: 2021 Sep 06  Updated: 2024 Apr 10  Resolved: 2021 Oct 25

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Templates (T)
Affects Version/s: 5.4.4
Fix Version/s: 5.0.18rc1, 5.4.7rc1, 6.0.0alpha5, 6.0 (plan)

Type: Problem report Priority: Trivial
Reporter: Oleksii Zagorskyi Assignee: Maxim Chudinov (Inactive)
Resolution: Fixed Votes: 0
Labels: iis
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File options-to-enable.png    
Issue Links:
Duplicate
Team: Team INT
Story Points: 1

 Description   

A LLD rule is in unsupported state with error "Cannot obtain root\webAdministration WMI service."
The error is generated in zabbix sources ("Cannot obtain %s WMI service.", wmi_namespace)
That's the reason why it did not discover items.

You could check what namespaces in WMI/root do you have. Open powershell and execute this command:

gwmi -namespace "root" -class "__Namespace" | Select Name

"webAdministration" entry should be listed there.
If it's missing then make sure that you have these 2 options enabled on the windows machine:

You can find that on Control Panel > Programs and Features > Turn Windows features on or off.
Without those options I had not "webAdministration" entry on my test windows box.

This should be reflected on the solution doc page
https://git.zabbix.com/projects/ZBX/repos/zabbix/browse/templates/app/iis_agent



 Comments   
Comment by Maxim Chudinov (Inactive) [ 2021 Oct 20 ]

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