Hi!
Thank you for contacting us.
You ran the command line test as root.
The Zabbix server runs as a non-privileged user ('zabbix' user by default), this means that some commands or operations will be restricted.
The "socket: Operation not permitted" likely means that "traceroute" is restricted, so your 'zabbix' user should be allowed to use the traceroute command.

Regards,
Vladimir

Please be advised that this section of the tracker is for bug reports only. The case you have submitted can not be qualified as one, so please reach out to [email protected] for commercial support (https://zabbix.com/support) or consultancy services. Alternatively, you can also use our IRC channel or community forum (https://www.zabbix.com/forum) for assistance. With that said, we are closing this ticket. Thank you for understanding.