[ZBX-22071] OpsGenie integration Test action by default tries to close OpsGenie existing issue Created: 2022 Dec 12  Updated: 2024 Apr 10  Resolved: 2023 Jan 01

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Documentation (D)
Affects Version/s: 6.0.12, 6.2.6, 6.4.0beta4
Fix Version/s: 5.0.31rc1, 6.0.13rc1, 6.2.7rc1, 6.4.0beta6

Type: Problem report Priority: Major
Reporter: Edgar Akhmetshin Assignee: Andrey Tocko (Inactive)
Resolution: Fixed Votes: 1
Labels: integration, mediatypes, opsgenie
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: JPEG File 7809ad1e88e59a4d8a2cc92363a24090.jpg    
Issue Links:
Duplicate
Team: Team INT
Story Points: 1

 Description   

Steps to reproduce:

  1. Open: https://www.zabbix.com/integrations/opsgenie
  2. Follow setup
  3. Test

Result:
What to do next?
How to test?
Which fields should be manually entered and what is the definition of the values like - enter 0-X?

It asks for event ID, SOURCE, VALUE and Update Status. SOURCE/VALUE you can get from API object description, for status update - read the code, since 0 in some places is OK, in some places - not OK. ID - go and create event in OpsGenie.

This is confusing and not user friendly.

Expected:
Template description should contain short description and also notify that this template will try to close the already existing template in OpsGenie using 4 default fields to populate, instead of creating new one. So first you need to have to create some event in OpsGenie with Alias number set.



 Comments   
Comment by Andrey Tocko (Inactive) [ 2022 Dec 22 ]

added testing section and polished template description at branches:
feature/ZBX-22071-5.0
feature/ZBX-22071-6.0
feature/ZBX-22071-6.2
feature/ZBX-22071-6.3
 

Comment by Andrey Tocko (Inactive) [ 2022 Dec 22 ]

Fixed in:

 

 

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