[ZBX-22244] After install the Zabbix server services not getting started Created: 2023 Jan 24  Updated: 2023 Mar 09  Resolved: 2023 Jan 26

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Server (S)
Affects Version/s: 6.2.6
Fix Version/s: None

Type: Incident report Priority: Trivial
Reporter: Satheeswaran M Assignee: Zabbix Support Team
Resolution: Commercial support required Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File Capture.PNG    

 Description   

Steps to reproduce:

  1. root@nks-worker-2:~# systemctl restart zabbix-server
    Job for zabbix-server.service failed because the service did not take the steps required by its unit configuration.
    See "systemctl status zabbix-server.service" and "journalctl -xeu zabbix-server.service" for details.
    root@nks-worker-2:~# journalctl -xeu zabbix-server.service
    ░░ A start job for unit zabbix-server.service has begun execution.
    ░░
    ░░ The job identifier is 48958.
    Jan 24 12:57:07 nks-worker-2 systemd[1]: zabbix-server.service: Can't open PID file /run/zabbix/zabbix_server.pid (yet?) after start: Operation not permitted
    Jan 24 12:57:07 nks-worker-2 systemd[1]: zabbix-server.service: Failed with result 'protocol'.
    ░░ Subject: Unit failed
    ░░ Defined-By: systemd
    ░░ Support: http://www.ubuntu.com/support
    ░░
    ░░ The unit zabbix-server.service has entered the 'failed' state with result 'protocol'.
    Jan 24 12:57:07 nks-worker-2 systemd[1]: Failed to start Zabbix Server.
    ░░ Subject: A start job for unit zabbix-server.service has failed
    ░░ Defined-By: systemd
    ░░ Support: http://www.ubuntu.com/support

Result:
i have attached the screen shot 
Expected:
See screenshot....
See attached patch file...

 Comments   
Comment by Satheeswaran M [ 2023 Jan 24 ]

I have tried reinstall the same but no luck

Comment by Tomass Janis Bross [ 2023 Jan 24 ]

Hello Satheeswaran!

 

This most likely is a user configuration error, not a bug. That being said, could you please provide your zabbix server log file ? I will take a look at it. By default it is located at `/var/log/zabbix/zabbix_server.log`. There might be an indication of what the possible user configuration error is. 

 

Cheers,

Tom

Comment by Dmitrijs Lamberts [ 2023 Jan 26 ]

Please be advised that this section of the tracker is for bug reports only. The case you have submitted can not be qualified as one, so please reach out to [email protected] for commercial support (https://zabbix.com/support) or consultancy services. Alternatively, you can also use our IRC channel or community forum (https://www.zabbix.com/forum) for assistance. With that said, we are closing this ticket. Thank you for understanding.

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