[ZBX-22366] Zabbix agent 2 crashes on Windows 2012 Created: 2023 Feb 16  Updated: 2025 Feb 05  Resolved: 2025 Feb 05

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Agent (G)
Affects Version/s: 6.4.0beta6
Fix Version/s: None

Type: Incident report Priority: Major
Reporter: Aleksejs Sestakovs (Inactive) Assignee: Artjoms Rimdjonoks
Resolution: Cannot Reproduce Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Issue Links:
Causes
caused by ZBX-20378 Zabbix agent 2 crashes on Windows - p... Closed
Duplicate
duplicates ZBX-25530 agent2 refuses to start randomly on w... Closed
Sub-task
part of ZBX-21703 Zabbix Agent2 is no longer retrieving... Reopened
Team: Team C
Sprint: Sprint candidates
Story Points: 0.1

 Description   

On some Windows 2012 machines Zabbix agent 2 crashes with the exception on startup:

C:\Windows\system32>"C:\Program Files\Zabbix Agent 2\zabbix_agent2.exe" -c "C:\Program Files\Zabbix Agent 2\zabbix_agent2.conf"
Exception 0xc000001d 0x0 0x0 0x7ffee8788ba4PC=0x7ffee8788ba4 signal arrived during external code execution runtime.cgocall(0xa67320, 0x1c24120)
C:/Program Files/Go/src/runtime/cgocall.go:156 +0x4a fp=0xc0000e3778 sp=0xc0000e3740 pc=0xa045ea syscall.Syscall6(0x7fff08e0ae90, 0x6, 0x0, 0x0, 0x0, 0xc0000e385c, 0x190, 0x1)
C:/Program Files/Go/src/runtime/syscall_windows.go:497 +0xfa fp=0xc0000e37b0 sp=0xc0000e3778 pc=0xa6209a syscall.Syscall6(0x100000000000182, 0x817cd2d7a8, 0x30, 0x30, 0x8154c20108, 0x30
, 0x1c23e40, 0xc0002e0db0) <autogenerated>:1 +0x3a fp=0xc0000e3818 sp=0xc0000e37b0 pc=0xa6821a
zabbix.com/pkg/win32.PdhEnumObject()
C:/Users/ZABBIX/build-agents-web-windows-amd64/zabbix-6.0.9/src/go/pkg/win32/pdh.go:319 +0x65 fp=0xc0000e38c0 sp=0xc0000e3818 pc=0xe15c25 zabbix.com/pkg/pdh.LocateObjectsAndDefaultCounters(0x1)
C:/Users/ZABBIX/build-agents-web-windows-amd64/zabbix-6.0.9/src/go/pkg/pdh/pdh_windows.go:78 +0x58 fp=0xc0000e3c10 sp=0xc0000e38c0 pc=0xfdccd8main.loadOSDependentItems()
C:/Users/ZABBIX/build-agents-web-windows-amd64/zabbix-6.0.9/src/go/cmd/zabbix_agent2/zabbix_agent2_windows.go:34 +0x25 fp=0xc0000e3c60 sp=0xc0000e3c10 pc=0x1050c25
main.main()
C:/Users/ZABBIX/build-agents-web-windows-amd64/zabbix-6.0.9/src/go/cmd/zabbix_agent2/zabbix_agent2.go:512 +0x16aa fp=0xc0000e3f80 sp=0xc0000e3c60 pc=0x104fcca
runtime.main()
C:/Program Files/Go/src/runtime/proc.go:255 +0x217 fp=0xc0000e3fe0 sp=0xc0000e3f80 pc=0xa3a2f7runtime.goexit() 
C:/Program Files/Go/src/runtime/asm_amd64.s:1581 +0x1 fp=0xc0000e3fe8 sp=0xc0000e3fe0 pc=0xa65a81
rax     0x1
rbx     0xffffffffffffffff
rcx     0x81548dbd70
rdi     0x7ffee8858890
rsi     0x81548deb80
rbp     0x7fff138511d0
rsp     0x81548dbd38
r8      0x81548dbd30
r9      0x11
r10     0x7fff141357d0
r11     0x81548dba20
r12     0x0
r13     0x4
r14     0x0
r15     0x817d354ea0
rip     0x7ffee8788ba4
rflags  0x10293
cs      0x33
fs      0x53
gs      0x2b  

Observed at 5.0.19, 5.4.12, 6.0.9. Starting Zabbix agent 2 with foreground option and administrative privileges did not help. Windows logs do not contain helpful information.



 Comments   
Comment by Vladislavs Sokurenko [ 2023 Nov 10 ]

Also does compiling on same windows machine help ?

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