[ZBX-22426] Cannot get interfaces created on a HPE/Brocade FC switch Created: 2023 Feb 27  Updated: 2023 Feb 28  Resolved: 2023 Feb 28

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: None
Affects Version/s: 6.0.13
Fix Version/s: None

Type: Problem report Priority: Trivial
Reporter: Alessandro Faglia Assignee: Zabbix Support Team
Resolution: Commercial support required Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Debian 11.6
Zabbix 6.0.13


Attachments: PNG File image-2023-02-27-18-02-59-783.png    

 Description   

Dear Zabbix people,

I am struggling to have an HPE switch SN3000B 24/12 FC (actually a rebranded Brocade) properly monitored by Zabbix. I created the host record and linked to the Brocade FC SNMP template bundled in my Zabbix server on Debian 11.6

The switch provide all requested values if queried by snmpwalk, I can see the interfaces record and metrics, however Zabbix is not able to create the items. It looks like the discovery rule is not working somewhere, but I cannot understand where the issue is. If I test the item prototype by using one of the returned #SNMPINDEX values I get meaningful values.

Could anybody drive me to the solution? is there any test I can do to exclude that something is filtering out any data?

TIA

Alessandro



 Comments   
Comment by Edgar Akhmetshin [ 2023 Feb 28 ]

Hello

Documentation about discovery: https://www.zabbix.com/documentation/6.0/en/manual/discovery/low_level_discovery/examples/snmp_oids
Video about discovery: https://www.youtube.com/watch?v=CkQSUCw40KI
Handy tips about discovery: https://www.youtube.com/watch?v=VHrs2GfY1Ms

Inside template 'Brocade FC by SNMP' you have discovery rule named: 'Network interfaces discovery', check 'Filters' tab of the settings for this discovery and also check user macro defined on the template level for the Filters used inside discovery rule.

Please be advised that this section of the tracker is for bug reports only. The case you have submitted can not be qualified as one, so please reach out to [email protected] for commercial support (https://zabbix.com/support) or consultancy services. Alternatively, you can also use our IRC channel or community forum (https://www.zabbix.com/forum) for assistance. With that said, we are closing this ticket. Thank you for understanding.

Regards,
Edgar

Comment by Alessandro Faglia [ 2023 Feb 28 ]

Thank you Edgar for your prompt reply.

I figured out the issue: it was the filter in the #IFALIAS macro that is not populated for this switch. Removing the filter was the solution.

Best Regards

Alessandro

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