[ZBX-22784] Wrong statistics on Map Navigation Tree Created: 2023 May 10  Updated: 2023 Dec 22  Resolved: 2023 Dec 22

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Frontend (F)
Affects Version/s: None
Fix Version/s: None

Type: Problem report Priority: Trivial
Reporter: Nati Perlman Assignee: Unassigned
Resolution: Commercial support required Votes: 1
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File Capture.PNG     PNG File Capture2.PNG     PNG File image-2023-05-16-15-44-37-046.png     PNG File image-2023-05-16-15-45-00-858.png     PNG File image-2023-05-16-15-45-16-642.png     PNG File image-2023-05-16-15-45-45-587.png     PNG File image-2023-05-16-15-46-09-957.png     PNG File image-2023-05-16-15-46-28-218.png    

 Description   

Hi,

I created maps and configured the maps in a Map Navigation tree.

There are maps for which the statistics shown on the map navigation tree do not sum up exactly the problems that are shown for the  hosts that are included in the map.

I attached 2 pictures:

  • A picture showing the difference between the number of problems shown for a host and the number of problems on the map navigation tree.
  • A picture that shows that the number of problems for the host is correct.


 Comments   
Comment by Edgar Akhmetshin [ 2023 May 12 ]

What is the version of Zabbix?

How MAP is configured?

Which filters where used on the Problem page to display 3 only issues?

Comment by Nati Perlman [ 2023 May 16 ]

Zabbix version is 6.0.2

 

MAP configuration:

MAP configured in the map navigation tree:

MAP properties configuration:

MAP construction configuration:

Showing the issue – number of problems on map navigation tree <> number of problems on the map:

 

Problems filtered for the host group of the map(named "Kamatera/Production"). You can see the filters. They are the same as in the following screenshot. The filter on the host group level is the host group name. The filter on the host level is the the host name.

Problems filtered for the host = 3:

 

Comment by Nati Perlman [ 2023 Jun 21 ]

I received an answer that it is because there are disabled items or triggers, that are reflected in the navigation map, and are not reflected in the maps for the hosts.

I checked - there are no disabled items or triggers.

 

Comment by Oleksii Zagorskyi [ 2023 Dec 22 ]

Please be advised that this section of the tracker is for bug reports only. The case you have submitted can not be qualified as one, so please reach out to [email protected] for commercial support (https://zabbix.com/support) or consultancy services. Alternatively, you can also use our community channels (https://www.zabbix.com/community) for assistance. With that said, we are closing this ticket. Thank you for understanding.

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