[ZBX-22945] Huawei S5700 Series SNMPv3 Connection Error Created: 2023 Jun 09  Updated: 2023 Jun 11  Resolved: 2023 Jun 11

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Templates (T)
Affects Version/s: 6.4.2
Fix Version/s: None

Type: Incident report Priority: Trivial
Reporter: Emre CICEK Assignee: Zabbix Support Team
Resolution: Commercial support required Votes: 0
Labels: agent, macros, templates, usability, webmonitoring
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

RHEL 8.7



 Description   

Hi Team,

I need your help with the Huawei S5700 series switch monitoring with SNMPv3. I add my Huawei S5700 series device with SNMPv3 on Zabbix. Meanwhile, I am using the Huawei template downloaded from the Zabbix template page and I tried more than one template at different times. The SNMP icon is always red and gives "Timeout" or "Unknown Username" warnings. I couldn't find a solution to any of the problems found in the forum. Parameters are entered correctly. In addition, when I connect different network devices via SNMP, the SNMP icon appears green and data collection is successful. I am forwarding the configuration on the switch to you below. I need your help ASAP. Thank you for your attention.

Zabbix Huawei Template Names:

  • Huawei_SNMP
  • Huawei VRP by SNMP
  • Huawei OceanStor 5300 V5 by SNMP

Huawei S5700 Switch Configuration:

snmp-agent
snmp-agent local-engineid "---*---*---*---"
snmp-agent sys-info version v3
snmp-agent group v3 v3group privacy read-view isoview write-view isoview notify-view isoview
snmp-agent target-host trap address udp-domain 192.168.1.10 params securityname test123 v3 privacy
snmp-agent mib-view included isoview iso
snmp-agent usm-user v3 test123
snmp-agent usm-user v3 test123 group v3group
snmp-agent usm-user v3 test123 authentication-mode sha cipher pass123
snmp-agent usm-user v3 test123 privacy-mode aes128 cipher pass123
snmp-agent protocol source-status all-interface
snmp-agent protocol source-status ipv6 all-interface


 Comments   
Comment by Edgar Akhmetshin [ 2023 Jun 11 ]

The SNMP icon is always red and gives "Timeout" or "Unknown Username" warnings.

This means that SNMPv3 is not configured on your device correctly or you didn't configured the template on the Zabbix side.

Please be advised that this section of the tracker is for bug reports only. The case you have submitted can not be qualified as one, so please reach out to [email protected] for commercial support (https://zabbix.com/support) or consultancy services. Alternatively, you can also use our IRC channel or community forum (https://www.zabbix.com/forum) for assistance. With that said, we are closing this ticket. Thank you for understanding.

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