[ZBX-22945] Huawei S5700 Series SNMPv3 Connection Error Created: 2023 Jun 09 Updated: 2023 Jun 11 Resolved: 2023 Jun 11 |
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Status: | Closed |
Project: | ZABBIX BUGS AND ISSUES |
Component/s: | Templates (T) |
Affects Version/s: | 6.4.2 |
Fix Version/s: | None |
Type: | Incident report | Priority: | Trivial |
Reporter: | Emre CICEK | Assignee: | Zabbix Support Team |
Resolution: | Commercial support required | Votes: | 0 |
Labels: | agent, macros, templates, usability, webmonitoring | ||
Remaining Estimate: | Not Specified | ||
Time Spent: | Not Specified | ||
Original Estimate: | Not Specified | ||
Environment: |
RHEL 8.7 |
Description |
Hi Team, I need your help with the Huawei S5700 series switch monitoring with SNMPv3. I add my Huawei S5700 series device with SNMPv3 on Zabbix. Meanwhile, I am using the Huawei template downloaded from the Zabbix template page and I tried more than one template at different times. The SNMP icon is always red and gives "Timeout" or "Unknown Username" warnings. I couldn't find a solution to any of the problems found in the forum. Parameters are entered correctly. In addition, when I connect different network devices via SNMP, the SNMP icon appears green and data collection is successful. I am forwarding the configuration on the switch to you below. I need your help ASAP. Thank you for your attention. Zabbix Huawei Template Names:
Huawei S5700 Switch Configuration: snmp-agent snmp-agent local-engineid "---*---*---*---" snmp-agent sys-info version v3 snmp-agent group v3 v3group privacy read-view isoview write-view isoview notify-view isoview snmp-agent target-host trap address udp-domain 192.168.1.10 params securityname test123 v3 privacy snmp-agent mib-view included isoview iso snmp-agent usm-user v3 test123 snmp-agent usm-user v3 test123 group v3group snmp-agent usm-user v3 test123 authentication-mode sha cipher pass123 snmp-agent usm-user v3 test123 privacy-mode aes128 cipher pass123 snmp-agent protocol source-status all-interface snmp-agent protocol source-status ipv6 all-interface |
Comments |
Comment by Edgar Akhmetshin [ 2023 Jun 11 ] |
This means that SNMPv3 is not configured on your device correctly or you didn't configured the template on the Zabbix side. Please be advised that this section of the tracker is for bug reports only. The case you have submitted can not be qualified as one, so please reach out to [email protected] for commercial support (https://zabbix.com/support) or consultancy services. Alternatively, you can also use our IRC channel or community forum (https://www.zabbix.com/forum) for assistance. With that said, we are closing this ticket. Thank you for understanding. |