[ZBX-23456] Zabbix-Server service was hanging unlimited because database service was down at first to perform the reboot Created: 2023 Sep 22 Updated: 2023 Dec 22 Resolved: 2023 Dec 22 |
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Status: | Closed |
Project: | ZABBIX BUGS AND ISSUES |
Component/s: | None |
Affects Version/s: | 6.4.6 |
Fix Version/s: | None |
Type: | Problem report | Priority: | Trivial |
Reporter: | Jerome Bose | Assignee: | Unassigned |
Resolution: | Commercial support required | Votes: | 0 |
Labels: | crash, server, zabbix-server-mysql | ||
Remaining Estimate: | Not Specified | ||
Time Spent: | Not Specified | ||
Original Estimate: | Not Specified |
Attachments: |
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Description |
Steps to reproduce:
Result: See log file... See memory dump... service from zabbix-server is running unlimited if this condition came up. WARNING: MYSQL_OPT_RECONNECT is deprecated and will be removed in a future version. 1408:20230921:163926.345 Got signal [signal:15(SIGTERM),sender_pid:2480380,sender_uid:0,reason:0]. Exiting ... 1420:20230921:163927.004 [Z3005] query failed: [1053] Server shutdown in progress [select changelogid,object,objectid,operation,clock from changelog] 1420:20230921:163927.191 [Z3001] connection to database 'zabbix' failed: [2002] Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.s> 1420:20230921:163927.192 database is down: reconnecting in 10 seconds 1452:20230921:163927.316 [Z3005] query failed: [2013] Lost connection to MySQL server during query [insert into history (itemid,clock,ns,value) values (8174> ] 1455:20230921:163927.347 [Z3005] query failed: [2013] Lost connection to MySQL server during query [commit;] 1455:20230921:163927.347 [Z3005] query failed: [2013] Lost connection to MySQL server during query [rollback;] 1455:20230921:163927.347 cannot perform transaction rollback, connection will be reset 1452:20230921:163927.348 [Z3001] connection to database 'zabbix' failed: [2002] Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.s> 1452:20230921:163927.348 database is down: reconnecting in 10 seconds 1455:20230921:163927.379 [Z3001] connection to database 'zabbix' failed: [2002] Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.s> 1455:20230921:163927.379 database is down: reconnecting in 10 seconds 1438:20230921:163927.660 [Z3005] query failed: [1053] Server shutdown in progress [select h.hostid,h.host,h.name,t.httptestid,t.name,t.agent,t.authenticatio> 1442:20230921:163927.660 [Z3005] query failed: [1053] Server shutdown in progress [select h.hostid,h.host,h.name,t.httptestid,t.name,t.agent,t.authenticatio> 1438:20230921:163927.660 [Z3001] connection to database 'zabbix' failed: [2002] Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.s> 1438:20230921:163927.660 database is down: reconnecting in 10 seconds 1442:20230921:163927.660 [Z3001] connection to database 'zabbix' failed: [2002] Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.s> 1442:20230921:163927.660 database is down: reconnecting in 10 seconds 1516:20230921:163927.817 [Z3005] query failed: [2013] Lost connection to MySQL server during query [select a.alertid,a.mediatypeid,a.sendto,a.subject,a.mess> 1516:20230921:163927.910 [Z3001] connection to database 'zabbix' failed: [2002] Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.s> 1516:20230921:163927.910 database is down: reconnecting in 10 seconds 1420:20230921:163928.037 [Z3001] connection to database 'zabbix' failed: [2002] Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.s> 1420:20230921:163928.037 database is down: reconnecting in 10 seconds 1451:20230921:163928.037 syncing history data in progress... 1442:20230921:163928.037 [Z3001] connection to database 'zabbix' failed: [2002] Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.s> 1442:20230921:163928.037 database is down: reconnecting in 10 seconds Workaround |
Comments |
Comment by Jerome Bose [ 2023 Sep 22 ] |
It came up to apply updates from Sept. 2023 on Ubuntu Server: 22.04. ----------- 58 updates can be applied immediately. 5 of these updates are standard security updates. To see these additional updates run: apt list --upgradable 1 additional security update can be applied with ESM Apps. Learn more about enabling ESM Apps service at https://ubuntu.com/esm *** System restart required *** ............. The following packages will be upgraded: bind9-dnsutils bind9-host bind9-libs dnsutils libapache2-mod-php7.4 libapache2-mod-php8.1 libapache2-mod-php8.2 libc-bin libc6 libcups2 libnss-systemd libpam-systemd libsmbclient libsystemd0 libudev1 libwbclient0 locales openssh-client openssh-server openssh-sftp-server php7.4 php7.4-cli php7.4-common php7.4-json php7.4-opcache php7.4-readline php8.1 php8.1-bcmath php8.1-cli php8.1-common php8.1-gd php8.1-ldap php8.1-mbstring php8.1-mysql php8.1-opcache php8.1-readline php8.1-xml php8.2 php8.2-bcmath php8.2-cli php8.2-common php8.2-gd php8.2-ldap php8.2-mbstring php8.2-mysql php8.2-opcache php8.2-readline php8.2-xml python3-samba samba-common samba-common-bin samba-dsdb-modules samba-libs systemd systemd-sysv systemd-timesyncd thermald udev 58 upgraded, 0 newly installed, 0 to remove and 1 not upgraded. .... Restarting services... /etc/needrestart/restart.d/systemd-manager systemctl restart apache2.service cron.service irqbalance.service multipathd.service mysql.service oddjobd.service packagekit.service polkit.service rsyslog.service snapd.service snmpd.service udisks2.service upower.service zabbix-agent.service zabbix-java-gateway.service zabbix-server.service After that I have initiated the reboot: sudo reboot In result: SSH terminal kick and the only way is to connect via console direct to the server to solve the issue. |
Comment by Oleksii Zagorskyi [ 2023 Dec 22 ] |
Please be advised that this section of the tracker is for bug reports only. The case you have submitted can not be qualified as one, so please reach out to [email protected] for commercial support (https://zabbix.com/support) or consultancy services. Alternatively, you can also use our community channels (https://www.zabbix.com/community) for assistance. With that said, we are closing this ticket. Thank you for understanding. |