[ZBX-23725] Trigger actions are not executed for triggers with severity Average or lower Created: 2023 Nov 20  Updated: 2023 Nov 22  Resolved: 2023 Nov 22

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: None
Affects Version/s: 6.4.8
Fix Version/s: None

Type: Problem report Priority: Trivial
Reporter: Off by One Assignee: Maksym Buz
Resolution: False Positive Votes: 0
Labels: actions
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified


 Description   

Steps to reproduce:

  1. Create a hostgroup "Test"
  2. Add a host to this "Test" hostgroup
  3. Create a trigger action with as only condition "Hostgroup equals Test".
    The operation I have is to send a message to a user through a script media type, no idea if that is important
  4. Fire a trigger on the host from step 2

Result:
If the trigger severity is High or Disaster, the trigger action is executed.

If the trigger severity is Average, Warning, Information or Not classified, the trigger action is not executed.

Expected:
The trigger action should always be executed, because there is no explicit condition on the trigger severity.

Extra information:
The user for which the action operation in step 3. is defined, has all severities enabled in their settings for the media type.

I have also tried adding condition "Trigger severity is greater than or equals Not classified" as an extra action condition, but that didn't change anything.

I have encountered the problem on Zabbix 6.4.6; the bug is confirmed to be still present in version 6.4.8.
Version 6.4.2 doesn't seem to be affected; other versions were not tested.



 Comments   
Comment by Off by One [ 2023 Nov 22 ]

Hi,

My apologies... I had "Event is acknowledged" as condition on the operation instead of "Event is not acknowledged" like I thought I had.

After correcting that, it works as expected.

Kind regards,
Sven

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