[ZBX-23754] Windows Agent2 log: cannot get host metadata: Class does not exist. Created: 2023 Nov 27  Updated: 2025 May 19  Resolved: 2025 May 19

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Incident report Priority: Trivial
Reporter: Dmitry Khenkin Assignee: Zabbix Support Team
Resolution: Fixed Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Client: VM on VMware. Windows Agent 2 v.6.4.8 on Windows Server 2019 Std. RAM 32Gb,
Server: Zabbix Server v.6.4.8 via Zabbix Proxy v.6.4.8 ( on Linux OLE 8.9 )


 Description   
  1. We have monitoring many systems with equivalent settings. But only 3 server have issue like described.
  2. I had no this issue with Client version 6.4.7 or early

Steps to reproduce:

  1. Set in zabbix_agent2.conf :
    LogFile=c:\zabbix_agent2.log
    Server=zabbix-server.dns
    ServerActive=zabbix-server.dns

Hostname=
HostnameItem=system.hostname
HostMetadata=
HostMetadataItem=system.uname.

Result:
In log file: 
cannot get host metadata: Class does not exist.
cannot get host metadata: Class does not exist.
cannot get host metadata: Class does not exist.
and after some times 
cannot get host metadata: Not enough memory resources are available to process this command.
Agent restart can't resolve this issue.

 Comments   
Comment by Bartosz Nems [ 2025 Apr 22 ]

Hi,

I see that Your ticket was created in 2023, please let Us know if You still require our help. 
If You don't respond in this ticket in the next two weeks we will close it.
Kind regards, 
Bartosz

Comment by Jan Prusinowski (Inactive) [ 2025 May 19 ]

Closing due to inactivity.

Generated at Fri Apr 03 13:02:03 EEST 2026 using Jira 10.3.13#10030013-sha1:56dd970ae30ebfeda3a697d25be1f6388b68a422.