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[ZBX-24014] Web application | Zabbix server is running - NO Created: 2024 Jan 30 Updated: 2024 Jun 14 Resolved: 2024 Jun 14 |
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| Status: | Closed |
| Project: | ZABBIX BUGS AND ISSUES |
| Component/s: | None |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | Problem report | Priority: | Trivial |
| Reporter: | Carolina Anticuando | Assignee: | Tomass Janis Bross |
| Resolution: | Commercial support required | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Attachments: |
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| Description |
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Please be advised that we have an issue with the Zabbix front-end as it is showing an error message show below. " Zabbix server is not running; the information displayed may not be current" As per checking the linux backend, the Zabbix server and the Zabbix agent is running but the web application is still not running. We tried to restart the agent and the server but still it is not working. We also tried to restore the server on the date that it doesnt have any issue but after the restoration we still got the same error.
Steps to rep
roduce:
Result: |
| Comments |
| Comment by Carolina Anticuando [ 2024 Jan 30 ] |
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zabbix support any inputs on this error |
| Comment by Carolina Anticuando [ 2024 Jan 31 ] |
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following up on this ticket. Please advise
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| Comment by Tomass Janis Bross [ 2024 Jan 31 ] |
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Hello Carolina! Could you please attach your webserver error logs, as well as Zabbix Server logs ? |
| Comment by dimir [ 2024 Jan 31 ] |
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Did you know that this is a bug tracking system which is intended for reporting bugs and change requests in Zabbix software? Your case clearly does not indicate any issue with Zabbix software itself but just you not able to configure things. Seek for help here: https://www.zabbix.com/community Did you correctly specify the IP address (and optionally port) of your Zabbix server in Frontend configuration file zabbix.conf.php? https://git.zabbix.com/projects/ZBX/repos/zabbix/browse/ui/conf/zabbix.conf.php.example#33 |
