[ZBX-24102] Default PagerDuty media type might want to use {ALERT.SENDTO} Created: 2024 Feb 14  Updated: 2024 Jul 31  Resolved: 2024 Jul 31

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Templates (T)
Affects Version/s: 6.0.26, 6.4.11, 7.0.0beta2
Fix Version/s: None

Type: Problem report Priority: Minor
Reporter: Arkadiusz Zyla Assignee: Aleksandr Iantsen
Resolution: Duplicate Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File media1.png     PNG File media2.png     PNG File media3.png    
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 Description   

The default PagerDuty media type currently uses string <put your key> for the token media type parameter.

 

This makes it unusable without modifications, and for deployments that use managed configuration the whole media type definition must be replicated.

Instead, it is suggested to default to the {ALERT.SENDTO} variable - this way various PagerDuty tokens can be specified on the user level, while still allowing users to hardcode the token in media type if desired so.

Benefits:

  • Reduce the amount of time spent on configuration and amount of media type created. Speed up new deployments.
  • Better visibility for searching through the entries in Reports -> Action Log.


 Comments   
Comment by Andrew Biba [ 2024 Jul 31 ]

Task will be done in DEV-3869 during webhook refactor task DEV-3856

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