[ZBX-24106] Zabbix 5.0.41 - MySQL: Failed to get items (no data for 30m) Created: 2024 Feb 16  Updated: 2024 Feb 19  Resolved: 2024 Feb 19

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Problem report Priority: Trivial
Reporter: Carolina Anticuando Assignee: Zabbix Support Team
Resolution: Commercial support required Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File image-2024-02-16-17-43-37-155.png     PNG File image-2024-02-16-17-44-00-398.png    

 Description   

We upgraded our zabbix monitoring from Zabbix 3.4 to Zabbix 5.0.41 but upon creation of the platform we got an error message saying that MySQL: Failed to get items (no data for 30m)

Also, we are trying to monitor other servers in our organization but the auto - registration is not detecting. We installed the zabbix agent that we got from the download platform then copied the configuration of the zabbix server to the zabbix agent installer but upon installation we cant connect to the servers and the latest data is not reflecting and we even got further error detected. 

 

 



 Comments   
Comment by Edgar Akhmetshin [ 2024 Feb 19 ]

We upgraded our zabbix monitoring from Zabbix 3.4 to Zabbix 5.0.41 but upon creation of the platform we got an error message saying that MySQL: Failed to get items (no data for 30m)

Related items will show errors, you need to fix them to continue monitoring.

Also, we are trying to monitor other servers in our organization but the auto - registration is not detecting. We installed the zabbix agent that we got from the download platform then copied the configuration of the zabbix server to the zabbix agent installer but upon installation we cant connect to the servers and the latest data is not reflecting and we even got further error detected.

Auto registration should be configured properly:
https://www.zabbix.com/documentation/5.0/en/manual/discovery/auto_registration
https://www.youtube.com/watch?v=VdevCXmtbds
https://www.youtube.com/watch?v=Vx0j909xgRc

Please be advised that this section of the tracker is for bug reports only. The case you have submitted can not be qualified as one, so please reach out to [email protected] for commercial support (https://zabbix.com/support) or consultancy services. Alternatively, you can also use our IRC channel or community forum (https://www.zabbix.com/forum) for assistance. With that said, we are closing this ticket. Thank you for understanding.

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