[ZBX-24273] Zabbix Agent 6.4.13 Crash after vfs.fs.get Created: 2024 Mar 28  Updated: 2024 Nov 21  Resolved: 2024 Oct 13

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Agent (G)
Affects Version/s: 6.4.13
Fix Version/s: 5.0.45rc1, 6.0.35rc1, 6.4.20rc1, 7.0.5rc1, 7.2.0alpha1

Type: Problem report Priority: Blocker
Reporter: Adam Dempsey Assignee: Michael Veksler
Resolution: Fixed Votes: 0
Labels: agent, crash, vfs.fs.get
Remaining Estimate: 2h
Time Spent: 9h
Original Estimate: 8h

Attachments: Text File Zabbix Agent 6.4.13 Crash 2.log     Text File Zabbix Agent 6.4.13 Crash.log     Text File Zabbix Agent 6.4.14 Crash.log     Text File Zabbix Agent 6.4.16rc1 Crash.log     Text File Zabbix Agent 6.4.19 Crash (1).txt     Text File Zabbix Agent 6.4.19 Crash (2).txt     Zip Archive zabbix_agent_c45cac87e34.zip     File zabbix_agentd-x64-v70-dev1.7z    
Issue Links:
Duplicate
duplicates ZBX-25232 Discovery filesystem is not working. ... READY TO DEVELOP
Team: Team B
Sprint: S24-W20/21, S24-W26/27, S24-W28/29, S24-W30/31, S24-W34/35, S24-W40/41
Story Points: 1

 Description   

Steps to reproduce:

No recent changes to configuration, had some crashes so enabled debug logging to try catch again.

 

Result:

Log file attached.

Zabbix Agent 6.4.13 Crash.log

Expected:
No crash



 Comments   
Comment by Adam Dempsey [ 2024 Apr 23 ]

Upgraded to 6.4.14 and instantly crashed, uploading log in case useful.

Zabbix Agent 6.4.14 Crash.log

Comment by Mihails Prihodko [ 2024 May 29 ]

AdamDempsey, could you please test the agent with PDB from the attachment "zabbix_agent_c45cac87e34.zip"? This should give a more informative log output.

1) Copy zabbix_agentd.exe and zabbix_agentd.pdb to the same directory (make sure you are running the zabbix_agentd.exe that was sent).

2.1) Run Zabbix agent with DebugLevel=4 (debug).
2.2) Wait until the vfs.fs.get check crashes.
2.3) Send the Zabbix agent log to us.

3.1) Run Zabbix agent with DebugLevel=5 (trace).
3.2) Wait until the vfs.fs.get check crashes or hangs.
3.3) Send the Zabbix agent log to us.

Comment by Adam Dempsey [ 2024 May 30 ]

Renamed existing agent, copied new files and Service wouldn't start.

Got error "Error 1053: The service did not respond to the start or control request in a timely fashion)".
 
Tried to manually start and got "The code execution cannot proceed because libssl-1_1-x64.dll was not found".

Comment by Mihails Prihodko [ 2024 May 30 ]

It was my mistake, I fixed it by replacing the archive with a new one, where OpenSSL is statically linked to Zabbix agent.

Comment by Adam Dempsey [ 2024 May 30 ]

Thanks, that's running now so will wait for a crash

Comment by Michael Veksler [ 2024 Jul 12 ]

Hi @Adam Dempsey,
What cpu model do you have ?

Comment by Adam Dempsey [ 2024 Jul 15 ]

MVekslers It is a VM, reports as "Intel(R) Xeon(R) Gold 5320 CPU @ 2.20GHz   2.19 GHz  (4 processors)".

Comment by Michael Veksler [ 2024 Oct 11 ]

Available in:

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