[ZBX-24456] Ember+ plugin fails to retrieve data Created: 2024 May 08  Updated: 2024 Dec 03  Resolved: 2024 Jul 01

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Agent2 plugin (G)
Affects Version/s: None
Fix Version/s: 6.0.32rc1, 7.0.1rc1, 7.2.0alpha1

Type: Problem report Priority: Trivial
Reporter: Eriks Sneiders Assignee: Eriks Sneiders
Resolution: Fixed Votes: 0
Labels: None
Σ Remaining Estimate: Not Specified Remaining Estimate: Not Specified
Σ Time Spent: Not Specified Time Spent: Not Specified
Σ Original Estimate: Not Specified Original Estimate: Not Specified

Sub-Tasks:
Key
Summary
Type
Status
Assignee
ZBX-25380 On a BlackMagic Multiview4 device Sub-task Closed Zabbix Support Team  
Team: Team INT
Story Points: 1.5

 Description   

On a powercore device:

When trying to connect to a powercore device ember plus returns error:

`2024/05/03 13:33:16.294878 sending passive check response: ZBX_NOTSUPPORTED: 'Failed to execute handler: handler failed: failed to retrieve root collection: failed to decode response: malformed s101 packet, malformed s101 data:.`

On LAWO R3LAY device,  when asking for two different keys in specific order, they fail.

`executed direct exporter task for key 'ember.get[172.30.79.1:9998,1.0.1]'
`sending passive check response: '{"1.0.1":{"path":"1.0.1","element_type":"qualified_parameter...`

But after requesting
`executing direct exporter task for key 'ember.get[172.30.79.1:9998,1.8.3.1.7.1]'
`failed to execute direct exporter task for key 'ember.get[172.30.79.1:9998,1.8.3.1.7.1]' error: 'Failed to execute handler: handler failed: failed to retrieve element with path 1.8: element not found.'`

And after this the original 1.0.1 fails

`failed to execute direct exporter task for key 'ember.get[172.30.79.1:9998,1.0.1]' error: 'Failed to execute handler: handler failed: failed to retrieve element with path 1.0: element not found.`



 Comments   
Comment by Eriks Sneiders [ 2024 May 24 ]

Fixed in 

Comment by Cristobal [ 2024 Dec 03 ]

This plugin only works with PowerCore machines. With machines that have a different tree structure and different variable types, this plugin fails.

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