[ZBX-24491] Smart Discovery is not working Created: 2024 May 15  Updated: 2025 Jun 23  Resolved: 2024 May 23

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Agent2 plugin (G)
Affects Version/s: 6.0.29
Fix Version/s: None

Type: Problem report Priority: Trivial
Reporter: Berkay Korkmaz Assignee: Piotr Wegrzyn
Resolution: Workaround proposed Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File zabbix-smart.png    

 Description   

 

 

Zabbix Agent Log file ( DebugLevel5)

2024/05/15 13:14:55.982219 received passive check request: 'smart.disk.discovery' from 'x.x.x.x'
2024/05/15 13:14:55.982334 [1] processing update request (1 requests)
2024/05/15 13:14:55.982446 [1] adding new request for key: 'smart.disk.discovery'
2024/05/15 13:14:55.982475 [1] created direct exporter task for plugin 'Smart' itemid:0 key 'smart.disk.discovery'
2024/05/15 13:14:55.982573 executing direct exporter task for key 'smart.disk.discovery'
2024/05/15 13:14:55.982643 [Smart] executing smartctl command: sudo -n smartctl --scan -j
2024/05/15 13:14:56.011642 failed to obtain PID of dead child process: no child processes
2024/05/15 13:14:56.011832 [Smart] executing smartctl command: sudo -n smartctl --scan -d sat -j
2024/05/15 13:14:56.036928 failed to obtain PID of dead child process: no child processes
2024/05/15 13:14:56.037095 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme11 -j
2024/05/15 13:14:56.037156 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme1 -j
2024/05/15 13:14:56.037221 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme20 -j
2024/05/15 13:14:56.037883 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme10 -j
2024/05/15 13:14:56.038109 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme13 -j
2024/05/15 13:14:56.041259 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme14 -j
2024/05/15 13:14:56.047210 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme0 -j
2024/05/15 13:14:56.047364 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme12 -j
2024/05/15 13:14:56.047385 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme16 -j
2024/05/15 13:14:56.047406 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme17 -j
2024/05/15 13:14:56.047424 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme18 -j
2024/05/15 13:14:56.047438 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme19 -j
2024/05/15 13:14:56.047605 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme15 -j
2024/05/15 13:14:56.047767 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme2 -j
2024/05/15 13:14:56.047788 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme8 -j
2024/05/15 13:14:56.047805 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme9 -j
2024/05/15 13:14:56.047832 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme22 -j
2024/05/15 13:14:56.047902 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme23 -j
2024/05/15 13:14:56.047950 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme21 -j
2024/05/15 13:14:56.048084 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme6 -j
2024/05/15 13:14:56.048295 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme4 -j
2024/05/15 13:14:56.048333 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme5 -j
2024/05/15 13:14:56.048420 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme7 -j
2024/05/15 13:14:56.048540 [Smart] executing smartctl command: sudo -n smartctl -a /dev/nvme3 -j
2024/05/15 13:14:56.089712 failed to obtain PID of dead child process: no child processes
2024/05/15 13:14:56.089786 failed to execute direct exporter task for key 'smart.disk.discovery' error: 'Cannot fetch data.: failed to execute smartctl: failed to get combined output of stdout and stderr for smartctl process: wait: no child processes.'
2024/05/15 13:14:56.089887 sending passive check response: ZBX_NOTSUPPORTED: 'Cannot fetch data.: failed to execute smartctl: failed to get combined output of stdout and stderr for smartctl process: wait: no child processes.' to 'x.x.x.x'

 The output of the following command is below

zabbix_agent2 -t smart.disk.discovery
smart.disk.discovery                          [s|[{"{#NAME}":"nvme16","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY3020001R1P9BGN","{#PATH}":"/dev/nvme16","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme18","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY3024003A1P9BGN","{#PATH}":"/dev/nvme18","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme4","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY302200BA1P9BGN","{#PATH}":"/dev/nvme4","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme12","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY3023004Q1P9BGN","{#PATH}":"/dev/nvme12","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme19","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY302300551P9BGN","{#PATH}":"/dev/nvme19","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"bus/0 megaraid,4","{#DISKTYPE}":"ssd","{#MODEL}":"NVMe Micron_7450_MTFD","{#SN}":"240546909B8D","{#PATH}":"/dev/bus/0","{#RAIDTYPE}":"megaraid,4","{#ATTRIBUTES}":""},{"{#NAME}":"nvme17","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY302300531P9BGN","{#PATH}":"/dev/nvme17","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme23","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY302200981P9BGN","{#PATH}":"/dev/nvme23","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"bus/0 megaraid,5","{#DISKTYPE}":"ssd","{#MODEL}":"NVMe Micron_7450_MTFD","{#SN}":"24054690980E","{#PATH}":"/dev/bus/0","{#RAIDTYPE}":"megaraid,5","{#ATTRIBUTES}":""},{"{#NAME}":"nvme11","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY302200BJ1P9BGN","{#PATH}":"/dev/nvme11","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme13","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY302400361P9BGN","{#PATH}":"/dev/nvme13","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme15","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY3023003U1P9BGN","{#PATH}":"/dev/nvme15","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme22","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY3023003E1P9BGN","{#PATH}":"/dev/nvme22","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme10","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY302300401P9BGN","{#PATH}":"/dev/nvme10","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme5","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY302300371P9BGN","{#PATH}":"/dev/nvme5","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme6","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY302300591P9BGN","{#PATH}":"/dev/nvme6","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme7","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY3023004G1P9BGN","{#PATH}":"/dev/nvme7","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme8","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY302200A51P9BGN","{#PATH}":"/dev/nvme8","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme9","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY302400351P9BGN","{#PATH}":"/dev/nvme9","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme20","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY3023003P1P9BGN","{#PATH}":"/dev/nvme20","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme14","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY3023003G1P9BGN","{#PATH}":"/dev/nvme14","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme2","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY3022009G1P9BGN","{#PATH}":"/dev/nvme2","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme1","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY3022009M1P9BGN","{#PATH}":"/dev/nvme1","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme21","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY302200AR1P9BGN","{#PATH}":"/dev/nvme21","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme3","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY3020000X1P9BGN","{#PATH}":"/dev/nvme3","{#RAIDTYPE}":"","{#ATTRIBUTES}":""},{"{#NAME}":"nvme0","{#DISKTYPE}":"nvme","{#MODEL}":"INTEL SSDPFUKX019T1","{#SN}":"PHAY302200BW1P9BGN","{#PATH}":"/dev/nvme0","{#RAIDTYPE}":"","{#ATTRIBUTES}":""}]]

Screenshot of the Zabbix Gui when trying to test item.

 Comments   
Comment by Berkay Korkmaz [ 2024 May 23 ]

 We resolved our problem applying the added some parameter to smartctl
https://www.zabbix.com/forum/zabbix-troubleshooting-and-problems/422894-agent2-smart-check-is-filling-system-logs-with-messages-about-ioctl-being-deprecated

#!/usr/bin/env bash
case "$@" in
   *areca*|*3ware*|*cciss*|*megaraid* );;
   *) /usr/bin/smartctl "$@" ;;
esac
Comment by Anton [ 2025 Jun 23 ]

Same issue on Windows Agent 2 when add USB drive. (by smart.disk.discovery)

ZBX_NOTSUPPORTED: Cannot fetch data.: got error executing worker pool: failed to execute smartctl: "{\r\n  \"json_format_version\": [\r\n    1,\r\n    0\r\n  ],\r\n  \"smartctl\": {\r\n    \"version\": [\r\n      7,\r\n      5\r\n    ],\r\n    \"pre_release\": false,\r\n    \"svn_revision\": \"5714\",\r\n    \"platform_info\": \"x86_64-w64-mingw32-w11-24H2\",\r\n    \"build_info\": \"(AppVeyor)\",\r\n    \"argv\": [\r\n      \"smartctl\",\r\n      \"-a\",\r\n      \"/dev/sdb\",\r\n      \"-j\"\r\n    ],\r\n    \"messages\": [\r\n      

{\r\n        \"string\": \"/dev/sdb: Unknown USB bridge [0x8564:0x1000]\",\r\n        \"severity\": \"error\"\r\n      }

\r\n    ],\r\n    \"exit_status\": 1\r\n  },\r\n  \"local_time\": {\r\n    \"time_t\": 1750683941,\r\n    \"asctime\": \"Mon Jun 23 16:05:41 2025 FLEDT\"\r\n  }\r\n}\r": exit status 1.

On windows smartctl

smartctl.exe -a /dev/sdb -j
{
  "json_format_version": [
    1,
    0
  ],
  "smartctl": {
    "version": [
      7,
      5
    ],
    "pre_release": false,
    "svn_revision": "5714",
    "platform_info": "x86_64-w64-mingw32-w11-24H2",
    "build_info": "(AppVeyor)",
    "argv": [
      "smartctl",
      "-a",
      "/dev/sdb",
      "-j"
    ],
    "messages": [
     

{         "string": "/dev/sdb: Unknown USB bridge [0x8564:0x1000]",         "severity": "error"       }

    ],
    "exit_status": 1
  },
  "local_time":

{     "time_t": 1750690234,     "asctime": "Mon Jun 23 17:50:34 2025 FLEDT"   }

}

I am not need monit USB, i want to skip this

In preprocessing or filter cannot resolve this error.

agent version is 7.0.12. 

Generated at Tue Jul 01 08:19:16 EEST 2025 using Jira 9.12.4#9120004-sha1:625303b708afdb767e17cb2838290c41888e9ff0.