[ZBX-24699] Fortigate by SNMP wireless ap discovery/walk issue in template Created: 2024 Jun 20  Updated: 2025 Jan 28

Status: Open
Project: ZABBIX BUGS AND ISSUES
Component/s: Templates (T)
Affects Version/s: 7.0.0
Fix Version/s: None

Type: Problem report Priority: Trivial
Reporter: Michael Alexander Assignee: Zabbix Integration Team
Resolution: Unresolved Votes: 1
Labels: fortigate, templates
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File image-2024-12-12-11-06-56-924.png    

 Description   

Discovery Template fails to enumerate the fgWcWtpSessionWtp OID values, because they are missing from the walk results.

Solution:  update the section:

        - uuid: 5135b14791f844e4b1e1cdef4817a5d2
          name: 'SNMP walk wireless AP'
          type: SNMP_AGENT
          snmp_oid: 'walk[1.3.6.1.4.1.12356.101.14.4.3.1]'
          key: wireless.ap.walk
          history: '0'
          trends: '0'
          value_type: TEXT
          description: 'Used for discovering wireless access points from FORTINET-FORTIGATE-MIB.'
          tags:
            - tag: component
              value: raw
 

change the walk:

walk[1.3.6.1.4.1.12356.101.14.4.3.1,1.3.6.1.4.1.12356.101.14.4.4.1]

so that the result contains the session section, which includes the Connectino state, HW and SW versions, etc.

It was working properly prior to upgrade from 6.4 to 7.0, it looks like the 6.4 had the same entries, but was working ok, so not sure what really changed.  but after I added the additional walk OID it found the other values again.

all those items in the session section where showing as unsupported, as soon I added the second OID value to the walk, then the logs had many 'became supported' for those items.

 Comments   
Comment by Martin P [ 2024 Dec 12 ]

I was going to create a new ticket until I found this one.

I came into the same solution as proposed here, add 1.3.6.1.4.1.12356.101.14.4.4.1 OID.
Here is the list of items depending of this OID:

The unsupported error is:
Preprocessing failed for: .1.3.6.1.4.1.12356.101.14.4.3.1.1.1.<truncated> = STRING: ...
1. Failed: unable to extract value for given OID: no data was found

Comment by Dan Snis [ 2025 Jan 28 ]

The suggested solutions are not working.

You have to change the Discovery item to walk two steps up in the OID-tree, that way all discovery items will work.

        - uuid: babecafe1337beef5678deadbeef4321
          name: 'SNMP walk wireless AP'
          type: SNMP_AGENT
          snmp_oid: 'walk[1.3.6.1.4.1.12356.101.14.4]'
          key: wireless.ap.walk
          history: '0'
          value_type: TEXT
          description: 'Used for discovering wireless access points from FORTINET-FORTIGATE-MIB.'
          tags:
            - tag: component
              value: raw

But there is more things. IP address in HEX.

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