[ZBX-25473] Custom intervals does not work as expected Created: 2024 Oct 29  Updated: 2025 Apr 15

Status: Need info
Project: ZABBIX BUGS AND ISSUES
Component/s: Agent (G), Server (S)
Affects Version/s: 7.0.5
Fix Version/s: None

Type: Problem report Priority: Trivial
Reporter: Andrew Sitnikov Assignee: Zabbix Support Team
Resolution: Unresolved Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Linux


Attachments: PNG File image-2024-10-29-11-51-54-203.png     PNG File image-2024-10-29-11-52-29-853.png    

 Description   

I have many items (100x+) with Custom intervals m0

Some items dont update in specific time

 

 



 Comments   
Comment by Kamil Florowski (Inactive) [ 2024 Oct 30 ]

Hi Andrew,

Thank you for reaching out. Couple of questions:

  • What are the config of other items? Are the interval/schedules same in problematic and good items?
  • Could you turn debug logs on the server/agent to 4 or 5 and capture the logs during the time when check is supposed to be executed? Maybe we will find the answer there.
  • Is there any pattern between correctly working item checks and problematic ones? Or is that a constant number of items that do not work or it varies from time to time?
  • Could you share your Zabbix server config? Especially, what is the value for StartPollers?

Regards,

Kamil

Comment by Andrew Sitnikov [ 2024 Oct 31 ]
  1. yes, this items from template

  2. 1106723:20241031:110011.341 In zbx_is_ip6() ip:'10.6.4.53:502'
    1106723:20241031:110011.341 End of zbx_is_ip6():FAIL
    1106721:20241031:110011.402 Sending back [{"version":"7.0.5","variant":1,"data":[ {"value":"2571698176"}

    ]}]
    1106721:20241031:110011.402 zbx_setproctitle() title:'listener #4 [waiting for connection]'
    1106721:20241031:110011.402 zbx_setproctitle() title:'listener #4 [processing request]'
    1106721:20241031:110011.403 Requested [{"request":"passive checks","data":[

    {"key":"modbus.get[tcp://10.6.4.52:502,4,4,14720,1,uint32]","timeout":10}

    ]}]
    1106721:20241031:110011.403 In zbx_is_ip6() ip:'10.6.4.52:502'
    1106721:20241031:110011.403 End of zbx_is_ip6():FAIL
    1106719:20241031:110011.486 Sending back [{"version":"7.0.5","variant":1,"data":[

    {"value":"1272578048"}

    ]}]
    1106719:20241031:110011.487 zbx_setproctitle() title:'listener #2 [waiting for connection]'
    1106719:20241031:110011.487 zbx_setproctitle() title:'listener #2 [processing request]'

 

           20241031:040011.179 Zabbix agent item "modbus.get[tcp://10.6.4.52:502,4,4,14720,1,uint32]" on host "M1C1 BFM136 FEED B" failed: first network error, wait for 15 seconds

 

     3. no, many items from same device is ok

    4. StartPollers = 100

 

Comment by Julianna Wilamowska (Inactive) [ 2025 Apr 15 ]

Hi Andrew, 

could You please tell Us what is the template that You are using? Also please make sure You are using the correct version of the template.

Kind regards, 

Julianna

Comment by Andrew Sitnikov [ 2025 Apr 15 ]

... 168 days have passed ... this is custom template with discovery and this items can be created only by this discovery rules 

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