[ZBX-25823] Can't log in after set up Zabbix web UI Created: 2025 Jan 03  Updated: 2025 Jan 08  Resolved: 2025 Jan 08

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Installation (I)
Affects Version/s: 7.2.1
Fix Version/s: None

Type: Incident report Priority: Trivial
Reporter: Hui Pan Assignee: Zabbix Support Team
Resolution: Incomplete Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Raspberry Pi OS 32



 Description   

Steps to reproduce:

  1. In stall Zabbix
  2. Open the web UI and setup the config
  3. In the log in page, put my newly set username and password

Result:
Error message: 

Incorrect user name or password or account is temporarily blocked.
**

Expected:
Successfully log in

 



 Comments   
Comment by Alexander Vladishev [ 2025 Jan 05 ]

huipan1973, The description does not clarify how to reproduce this issue. The Zabbix setup page does not provide an option to set a username and password. A new user can only be created in the *Administration -> Users* section.

Could you please provide screenshots to help reproduce the issue?

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