[ZBX-25882] Official APC SNMP template reports battery issues, but UPS itself does not Created: 2025 Jan 15  Updated: 2025 Jan 15

Status: Open
Project: ZABBIX BUGS AND ISSUES
Component/s: Templates (T)
Affects Version/s: None
Fix Version/s: None

Type: Incident report Priority: Trivial
Reporter: Josh Linthicum Assignee: Zabbix Integration Team
Resolution: Unresolved Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File APC Console.png     XML File APC SmartUPS6000-SNMP Walk.xml     PNG File SmartUPS Lifetime not OK.png    

 Description   

Steps to reproduce:

  1. Using Official Zabbix Template 'APC UPS SNMP" and monitor and APC SMARTUPS ints that has external battery packs
  2. ...LLD discovers external battery packs, but identifies that "battery Lifetime is not OK" and "battery Status is Not OK" even when they are.

Result:
See screenshot

See SNMP Walk data
Expected:
expect all batteries to return Lifetime is OK (not cause trigger)
Generated at Sat Apr 12 16:52:53 EEST 2025 using Jira 9.12.4#9120004-sha1:625303b708afdb767e17cb2838290c41888e9ff0.