[ZBX-5515] Tip for performance counters in Windows 2000 should be documented Created: 2012 Aug 30  Updated: 2024 Apr 10  Resolved: 2017 Feb 19

Status: Closed
Project: ZABBIX BUGS AND ISSUES
Component/s: Documentation (D)
Affects Version/s: 2.0.3
Fix Version/s: None

Type: Incident report Priority: Minor
Reporter: Alexey Pustovalov Assignee: Unassigned
Resolution: Fixed Votes: 0
Labels: documentation, perf_counter, windows
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Team: Team A
Sprint: Sprint 1, Sprint 2

 Description   

Sometimes if pdh.dll is old Zabbix agent can not values of perfomance counters in some cases. This error can be looked:

3536:20120816:144507.447 Can't initialize performance counters "<computer_name>\UnknownPerformanceCounter\UnknownPerformanceCounter": 3. MSG 0x00000102 - Unable to find message text [3. MSG 0x0000013D - Unable to find message text [0x57]]

This error can be looked in zabbix_server.log as:

 31330:20120830:142458.873 Agent item [perf_counter["\System\System Up Time"]] on host [<host_name>] failed: first network error, wait for 60 seconds
 31391:20120830:142512.623 Agent item [perf_counter["\System\System Up Time"]] on host [<host_name>] failed: first network error, wait for 60 seconds

In this case we should update pdh.dll to newer version: 5.0.2195.2668.

Some more information http://support.microsoft.com/kb/284996/en



 Comments   
Comment by Martins Valkovskis [ 2012 Sep 04 ]

btw, it says at http://support.microsoft.com/kb/284996/en:

"For Windows 2000-based systems, use the system-supplied Pdh.dll file. Do not install a new version of Pdh.dll over the system-supplied version. This will fail because of Windows File Protection."

Comment by Alexey Pustovalov [ 2012 Sep 04 ]

After this has been installed, the PDH.dll can be found in the x86 subfolder. The version of PDH.dll is 5.0.2195.2668.

Comment by Martins Valkovskis [ 2017 Feb 17 ]

Added to performance counter documentation for 3.2 (and other versions)

sasha Perfect! CLOSED

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