Hi,

Till we get a fix for this problem, can we get a workaround ? like some scripts which we manually execute on server to stop the escalation ?

Reagrds,

Ashwani

please use zabbix forums, irc and other channels for community support

see https://zabbix.org/wiki/Getting_help for more detail

I cannot find any help on this subject in the forums. This problem is a serious show stoppper. Is there a work around for this?

Hi,

I have opened a similar case as well. And this behavior annoys us too.
Maintenance periods can be very convenient in two situations :
1) you can use a maintenance period to fit the unavalability time of your service (during the night for instance), instead of hard coding that in the triggers. It is very much more flexible to use Maintenance periods (without data collection, of course) because you can just drag and drop hosts/hosts groups into or out of the maintnance. Careful however with functions in trigger expressions because they have a tendancy to behaving strangely when the maintenance period ends.
Someting else : if a trigger is raised just before the start of the daily maintenance period, the trigger will stay ON (Problem) during the whole maintenance period and alerts will be snt and escalation steps will increment. The trigger will switch back to normal only when the maintenance period finishes.
2) in case of an event, you might want to setup/enable a maintenance period for the hosts or host group (or add the host to a pre-defined maintenance period) so that you have time to fix the issue on your service with having zabbix spam with e-mail alerts. Right now, that doesn't work because during maintenance, the action condition isn't evaluated. That's a shame.

The workaround, if I remember well, is to disable the host and enable it again afterwards. This would cause the Action's escalation steps to stop counting, and the e-mails to stop being sent.
I don't recall exactly how long you have to disable the host, but I'm pretty sure it has to be at least as long as the step duration.... Unfortunately, I don't have time to verify this now.

@Zabbix : apparently, we aren't the only ones to require this to be fixed. Any idea when that is planned ?
Thanks.

Issue summary in other words, IMO:
Add condition "Host maintenance status" to supported conditions for operations.

Would you agree to update the summary ?

Adding maintenance status condition for operations is requested in ZBXNEXT-128.

Aleks,

I'm afraid there is already such a condition but it is ignored because the action is not evaluation during maintenance, which makes the option/condition useless in fact

it.sdm, there is indeed such a condition, but it is available for actions, not operations.

I'd closed this one as duplicate of ZBXNEXT-128

Aleksandrs ,

Got your point. Thanks

Closing as duplicate.